--- description: Avaliações detalhadas do AnyDesk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o AnyDesk com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AnyDesk - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [AnyDesk](/software/120039/anydesk) # AnyDesk Canonical: https://www.getapp.com.br/software/120039/anydesk Página: 1 / 73\ Próximo: [Próxima página](https://www.getapp.com.br/software/120039/anydesk?page=2) > O AnyDesk é um software de desktop remoto acessível em todas as plataformas, incluindo Windows, MacOS, Linux, Android e iOS. O AnyDesk permite que os usuários se conectem aos computadores remotamente em qualquer lugar, a qualquer hora e facilita o compartilhamento da área de trabalho, o suporte remoto e a apresentação na Internet. > > Conclusão: 1799 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 1799 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.2/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: AnyDesk Software - **Localização**: Stuttgart, Alemanha - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: € 22,90 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, espanhol, francês, holandês, inglês, italiano, japonês, português - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208 ## Recursos - API - Acesso a múltiplos monitores - Acesso para Celular - Acesso sem supervisão - Autenticação - Autenticação de dois fatores - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - CRM - Compartilhamento de arquivos - Compartilhamento de tela - Controle e acesso remoto - Controles/permissões de acesso - Ferramentas de colaboração - Gerenciamento de aplicativos - Gerenciamento de tickets de suporte - Gerenciamento de usuários - Gestão de impressão - Gravação de sessão - Gravação de tela ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) ## Categorias relacionadas - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) - [Software de Desktop Remoto](https://www.getapp.com.br/directory/1731/remote-desktop/software) ## Alternativas 1. [Zoho Assist](https://www.getapp.com.br/software/9913/zoho-assist) — 4.7/5 (1497 reviews) 2. [TeamViewer ONE](https://www.getapp.com.br/software/90948/teamviewer) — 4.6/5 (11642 reviews) 3. [RemotePC](https://www.getapp.com.br/software/122051/remotepc) — 4.7/5 (583 reviews) 4. [ISL Light](https://www.getapp.com.br/software/114883/isl-light) — 4.7/5 (779 reviews) 5. [Splashtop](https://www.getapp.com.br/software/117491/splashtop-business-access) — 4.7/5 (736 reviews) ## Avaliações ### "GOOD APPLICATION FOR REMOTE PROBLEM SOLVING" — 5.0/5 > **Marco** | *22 de dezembro de 2025* | Serviços jurídicos | Taxa de recomendação: 8.0/10 > > **Vantagens**: It's an easy-to-use application with few commands and quick setup. As a virtual assistant, whenever a technical issue arises, I receive fast remote support with good connectivity and minimal lag. > > **Desvantagens**: Sometimes no notification is sent when the previously linked device tries to regain control. Sometimes the app doesn't notify me at all, and it ends up being a big scare. > > A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues. ----- ### "Great for Multiple Devices\!" — 4.0/5 > **Parker** | *7 de maio de 2026* | Gestão da educação | Taxa de recomendação: 9.0/10 > > **Vantagens**: AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners. > > **Desvantagens**: Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying. > > Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated. ----- ### "Horrible customer service and support" — 1.0/5 > **Avaliador Verificado** | *27 de outubro de 2025* | Serviços ao consumidor | Taxa de recomendação: 0.0/10 > > **Vantagens**: Years ago they were decent. I was working remote and it connected me to my office computer when I needed it to. > > **Desvantagens**: They have terrible customer service. They don't seam to care about their customers. Also my IT guys warned me about data breaches. > > AnyDesk has the worst customer service of any company I have worked with. They kept pressuring us to renew our license eventhough we were not using their system anymore. I then told their rep that we no longer needed their service and to cancle the service. Shortly after I saw they charged us for a full years renewal. It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me. They refused stating that when I asked the rep to cancle it had already been too late to cancle. They are not a reputable company to work with and I will not be recommending them to anybody in the future. ----- ### "My Go-To for Remote Support" — 4.0/5 > **Avaliador Verificado** | *25 de abril de 2026* | Serviços financeiros | Taxa de recomendação: 7.0/10 > > **Vantagens**: I love that I can run it as a portable .exe file (about 5MB) without a full installation, which is perfect for quick, one-off support sessions and it is cross-platforms. > > **Desvantagens**: Reaching a human for technical support can be slow, especially if one is not on one of the higher-tier enterprise plans > > My overall experience with AnyDesk is highly positive, primarily due to its reliability and speed. It’s my go-to tool for remote troubleshooting because it connects almost instantly. ----- ### "A Tremendously Brilliant Remote Access and Support Tool." — 5.0/5 > **Nancy** | *11 de dezembro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: With AnyDesk, I can securely access and control devices remotely. AnyDesk allows me to transfer files securely between remote devices. Again, AnyDesk offers technical remote IT support. > > **Desvantagens**: When running multiple concurrent remote sessions, AnyDesk performance tends to be slow. Again, remote session disconnection is another challenge that I experience whenever having unstable internet connectivity. ----- Página: 1 / 73\ Próximo: [Próxima página](https://www.getapp.com.br/software/120039/anydesk?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/120039/anydesk) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados