--- description: Avaliações detalhadas do UserGuiding com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o UserGuiding com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UserGuiding - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Adoção de Tecnologia Digital](/directory/1627/digital-adoption-platform/software) > [UserGuiding](/software/127379/userguiding) # UserGuiding Canonical: https://www.getapp.com.br/software/127379/userguiding Page: 1 / 3\ Próximo: [Next page](https://www.getapp.com.br/software/127379/userguiding?page=2) > O UserGuiding é uma solução de adoção digital e integração de usuários baseada na nuvem para equipes, que permite aos usuários criar tours interativos de produtos, gerar fluxos de integração personalizados e analisar métricas de adoção de produtos. A plataforma permite que as empresas criem orientações passo a passo e tours sem conhecimento de codificação. > > Verdict: Rated **4.7/5** by 52 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 52 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: UserGuiding - **Localização**: New Castle, Turquia - **Founded**: 2017 ## Commercial Context - **Preço inicial**: US$ 174,00 - **Modelo de preços**: (Teste grátis) - **Target Audience**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês, português - **Available Countries**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin and 209 more ## Recursos - API - Acompanhamento de atividades - Alertas/notificações - Análise de dados visual - Aprendizado assíncrono - Ações ativadas por eventos - Banco de dados do cliente - Biblioteca de conteúdo - Campos personalizáveis - Conteúdo interativo - Elaboração de conteúdo - Ferramentas self-service - Fluxo de trabalho configurável - Formulários personalizáveis - Gamificação - Gerenciamento de comentários - Gestão da base de conhecimento - Gestão da comunicação - Gestão de capacitação - Gestão de clientes ## Integrations (10 total) - Amplitude - Google Analytics 360 - Google Tag Manager 360 - HubSpot CRM - Intercom - Mixpanel - Segment - Slack - Webhook Relay - Woopra ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Adoção de Tecnologia Digital](https://www.getapp.com.br/directory/1627/digital-adoption-platform/software) ## Categorias relacionadas - [Software de Adoção de Tecnologia Digital](https://www.getapp.com.br/directory/1627/digital-adoption-platform/software) - [Software de Sucesso do Cliente](https://www.getapp.com.br/directory/959/customer-success/software) ## Alternativas 1. [Product Fruits](https://www.getapp.com.br/software/2048058/product-fruits) — 4.7/5 (88 reviews) 2. [Amplitude](https://www.getapp.com.br/software/102815/amplitude) — 4.6/5 (67 reviews) 3. [Whatfix](https://www.getapp.com.br/software/101353/whatfix) — 4.6/5 (77 reviews) 4. [Pendo](https://www.getapp.com.br/software/107315/pendo-platform) — 4.5/5 (238 reviews) 5. [Skalin](https://www.getapp.com.br/software/2051814/skalin) — 4.9/5 (55 reviews) ## Avaliações ### "It's fun to guide your users. :-)" — 5.0/5 > **Matthias** | *27 de julho de 2018* | Recommendation rating: 9.0/10 > > **Vantagens**: With userguiding it is very easy to set up tutorials and so on to make onboarding processes and to guide your users in a very easy and motivational way. > > **Desvantagens**: In the beginning there is a learning curve. But after you did your first steps I becomes easier and much more faster to get your userguiding done. > > It reduces onboarding trouble and the refund rate by saving MUCH time. ----- ### "Very happy with UserGuiding\!" — 4.0/5 > **Hakan** | *7 de novembro de 2019* | Automotivo | Recommendation rating: 10.0/10 > > **Vantagens**: Before UserGuiding, we've tried a few other user onboarding software to increase our free trial conversion. Others had problems with multi-page onboarding flows and iframes. UserGuiding team helped me implement it quickly and I had everything working in only a few days. Great support team\! > > **Desvantagens**: Currently it lacks integrations with other analytics tools we use. > > Works well where alternatives don't. Also, the support team is very helpful\! ----- ### "UserGuiding is challenging for Cloud based Software" — 4.0/5 > **Yalçin** | *30 de outubro de 2019* | Software | Recommendation rating: 7.0/10 > > **Vantagens**: Ease of use for single side web pages, but difficult for Cloud based web sites. > > **Desvantagens**: My problem is that the first UserGuiding step does not work as it doesn’t not find the starting point on the web page, because this web page is too long to show the entry button on a standard screen. To see the button (relevant for UserGuiding) the user has to scroll down quiet a bit. > > In addition I wonder, how to test the end-user role, when I only have the editor role. Normally I should be able to access the UserGuiding as a regular (non-editor) user, by just loading the Chrome Plug-In. However, in this case I am again asked for a UserGuiding User-ID? How are end-user supposed to access the User Guides? ----- ### "Awesome Robust Onboarding solution" — 5.0/5 > **Despina** | *23 de setembro de 2019* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Awesome usability. You do not need any technical assistance to create any onboarding flow or use any feature end-to-end whatsoever. Awesome customer support. Continuously adding new features and releases to improve the customer experience. > > **Desvantagens**: Simply none. The features enable your team to create an onboarding experience within minutes while the solution's analytics give you the necessary feedback to iterate whenever necessary > > If you are looking forward to creating a solid onboarding experience this should be your go-to solution. Userguiding is intuitive, with cool features and provides excellent customer support whenever necessary (which due to its functionality is not often required). It is one of the few solutions I constantly recommend to my customers when they strive to create an amazing onboarding experience. ----- ### "The most advanced onboarding program that I use to train existing and new employees" — 5.0/5 > **Dylan** | *20 de março de 2019* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Firstly, I like how it is easy to sign up and start using UserGuiding without complex procedures. I like how it is easy to create high-quality guides with the help of Google Chrome Extension. That way, no coding is needed to create guides with UserGuiding. Lastly, UserGuiding has wide array of features encompassing of Analytics, Hotspots, Segmentation etc. > > **Desvantagens**: 14 days for free trial are not enough to make clear decisions. To make sure that they give prospective customers time to make informed determinations, they should at least increase duration for free trial to 30 days. However, with extra 30 days money back guarantee, it is all good. > > Create and track the performance of guides with Analytics available on this app. ----- Page: 1 / 3\ Próximo: [Next page](https://www.getapp.com.br/software/127379/userguiding?page=2) ## Links - [View on GetApp](https://www.getapp.com.br/software/127379/userguiding) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data