---
description: Avaliações detalhadas do Lunchbox com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Lunchbox com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lunchbox - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gerenciamento de Pedidos](/directory/594/order-management/software) > [Lunchbox](/software/131807/lunchbox)

# Lunchbox

Canonical: https://www.getapp.com.br/software/131807/lunchbox

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> O Lunchbox permite que restaurantes de todos os tamanhos ofereçam as melhores experiências de pedidos digitais aos clientes, simplificando a solução. Ao criar sistemas omnichannel, os restaurantes podem recuperar o espaço digital.
> 
> Conclusão: 7 usuários atribuíram a nota **3.9/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.9/5** | 7 Avaliações |
| Praticidade | 3.4/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.1/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.3/5 | Com base em avaliações gerais |
| Recursos | 3.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Lunchbox Technologies
- **Fundada**: 2019

## Contexto comercial

- **Preço inicial**: US$ 300,00
- **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop)
- **Idiomas**: inglês
- **Países disponíveis**: Canadá, Estados Unidos

## Recursos

- API
- Acesso para Celular
- Acompanhamento da atividade do cliente
- Acompanhamento em tempo real
- Agendamento automatizado
- Alertas/notificações
- Alerts/Escalation
- Análise de dados de campanhas
- Análise de tendências de vendas
- Aplicativo móvel
- Banco de dados de contatos
- Banco de dados do cliente
- CRM
- Cobrança e faturamento
- Comunicação multicanal
- Códigos QR
- Entrega de comida a domicílio
- For Catering Businesses
- Gamificação
- Geração de propostas

## Integrações (9 no total)

- Meta for Business
- PayPal Enterprise Payments
- Revel Systems
- Segment
- Square Payments
- Stripe
- Toast POS
- Worldpay for Enterprise
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gerenciamento de Pedidos](https://www.getapp.com.br/directory/594/order-management/software)

## Categorias relacionadas

- [Software de Gerenciamento de Pedidos](https://www.getapp.com.br/directory/594/order-management/software)
- [Sistemas de Fidelização de Clientes](https://www.getapp.com.br/directory/204/customer-loyalty/software)
- [Sistemas para Restaurante](https://www.getapp.com.br/directory/196/restaurant-management/software)
- [Software de Gestão de Entrega](https://www.getapp.com.br/directory/1203/delivery-management/software)
- [Software para Catering](https://www.getapp.com.br/directory/79/catering/software)

## Alternativas

1. [GloriaFood](https://www.getapp.com.br/software/131895/gloriafood) — 4.6/5 (68 reviews)
2. [OpenTable](https://www.getapp.com.br/software/2044651/opentable-for-restaurants) — 4.7/5 (1320 reviews)
3. [Marketman](https://www.getapp.com.br/software/103833/marketman-restaurant-inventory) — 4.7/5 (112 reviews)
4. [GrubHub](https://www.getapp.com.br/software/2035511/grubhub) — 4.3/5 (131 reviews)
5. [Lavu](https://www.getapp.com.br/software/103207/lavu) — 4.2/5 (258 reviews)

## Avaliações

### "They understand restaurants" — 5.0/5

> **Doug** | *4 de abril de 2025* | Hotelaria | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Lunchbox has a team that genuinely cares about independent restaurant's success, which is a rarity in modern software. They understand a lot of the challenges that face restaurants and are actively working on creating a system that will drive more revenue into the hands of operators. Specifically I would like to call out \[sensitive content hidden\], who were the lead on our transition to their platform - they were complete professionals and their hustle was out of this world.
> 
> **Desvantagens**: Their system can be tricky to navigate until you spend a fair amount of time with it. Additionally, they have two seperate admin dashboards which can be confusing, especially when training new team members
> 
> The company itself is positive - I believe they are hustling hard to make a product that helps us stand out in a crowded marketplace. Their people are tremendous, showing genuine care and actively working to find solutions to difficult problems.

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### "Tacombi/Lunchbox" — 5.0/5

> **Tony** | *25 de novembro de 2025* | Hotelaria | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Support has been outstanding.  The platform can have their quirks, but support needs to be great and being bale to get your answers relatively quickly.
> 
> **Desvantagens**: The opposite of the pros.  At one point 1.0 was not working and support was lacking.  The help desk chat box can be better.  It should allow you to just move into a full screen.
> 
> My 4 year relationship has been good and growing. I've seen the platform grow from 1.0 to 2.0 and like the new controls.

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### "DO NOT USE LUNCHBOX\!\!" — 1.0/5

> **Luke** | *1 de outubro de 2024* | Restaurantes | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Nothing.  It is expensive, very hard to set up, mediocre as a platform, broke constantly in the beginning and they won't let me leave.
> 
> **Desvantagens**: This company is a disaster.  Getting online ordering setup was extremely time consuming and unnecessarily complicated.  Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand.  It created chaos in our store and cost us a significant amount of business.  

The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development.  18 months later, all of those things are still "on the backlog" with no delivery timeline.  These are very basic functionalities like saving favorite orders including modifications.  

Everyone we dealt with was inept.  The original team were all fired and replaced with a new team that was at least responsive.  That team has since quit or been fired.  

We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.

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### "Great customer service" — 5.0/5

> **AHMED** | *18 de fevereiro de 2025* | Restaurantes | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Anytime you need them they are available.
> 
> **Desvantagens**: Advance in technology and always they have new ideas.
> 
> \[sesitive content hidden\] a great person to work with with a lot of patient.

Thank you \[sesitive content hidden\]

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### "Alejandro Haro" — 5.0/5

> **Alejandro** | *20 de fevereiro de 2025* | Alimentação e bebidas | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The great Support we have received from \[sensitive content hidden\] \! \[sensitive content hidden\]  has been a great support. He’s been available to help whenever needed and takes the time to check up on us. If he notices any issues, he ensures to reach out himself for solutions.
> 
> **Desvantagens**: A few glitches but we have been able to get most resolved.
> 
> Good \! We appreciate the support from \[sensitive content hidden\]

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## Links

- [Ver em GetApp](https://www.getapp.com.br/software/131807/lunchbox)

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