--- description: Avaliações detalhadas do Simphony POS com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Simphony POS com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Simphony POS - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Serviços Alimentares](/directory/192/food-service-management/software) > [Simphony POS](/software/133023/simphony) # Simphony POS Canonical: https://www.getapp.com.br/software/133023/simphony Página: 1 / 2\ Próximo: [Próxima página](https://www.getapp.com.br/software/133023/simphony?page=2) > O Simphony POS, da Oracle MICROS, é um sistema de PDV baseado na nuvem desenvolvido para sincronizar as operações de atendimento, administração e cozinha. A plataforma ajuda os restaurantes a gerenciar processos relacionados a pedidos de retirada e entrega, menus e preços, programas de fidelidade do cliente e pagamentos online, entre outros aspectos. > > Conclusão: 26 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 26 Avaliações | | Praticidade | 3.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.5/5 | Com base em avaliações gerais | | Recursos | 4.0/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Oracle - **Localização**: Chicago, EUA - **Fundada**: 1977 ## Contexto comercial - **Preço inicial**: R$ 1,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, holandês, inglês, italiano, japonês, norueguês, português, russo, sueco, tailandês, turco, árabe - **Países disponíveis**: Alemanha, Arábia Saudita, Austrália, Canadá, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Finlândia, França, Ilha de Man, Irlanda, Itália, Jersey, México, Noruega, Nova Zelândia, Reino Unido, Singapura, Suécia e mais 3 ## Recursos - API - Acesso para Celular - Acompanhamento em tempo real - Alertas/notificações - Análise da nutrição - Análise de tendências de vendas - Assinatura eletrônica - Automação de pedidos - Barcode/Ticket Scanning - Cobrança e faturamento - Contabilidade incorporada - Contas de clientes - Controle de estoque - Controles independentes - Dividir contas - Entrega de comida a domicílio - For Bakeries - For Bars/Clubs - For Food Trucks - For iPad Devices ## Integrações (3 no total) - FreedomPay - Restaurant365 - SevenRooms ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Serviços Alimentares](https://www.getapp.com.br/directory/192/food-service-management/software) ## Categorias relacionadas - [Software de Gestão de Serviços Alimentares](https://www.getapp.com.br/directory/192/food-service-management/software) - [Sistemas PDV](https://www.getapp.com.br/directory/195/point-of-sale/software) - [Sistemas para Restaurante](https://www.getapp.com.br/directory/196/restaurant-management/software) - [Sistema de Caixa para Restaurante](https://www.getapp.com.br/directory/197/restaurant-pos/software) - [Sistemas para Bar](https://www.getapp.com.br/directory/833/bar-pos/software) ## Alternativas 1. [Lavu](https://www.getapp.com.br/software/103207/lavu) — 4.2/5 (258 reviews) 2. [Clover](https://www.getapp.com.br/software/101591/clover) — 3.8/5 (570 reviews) 3. [Loyverse POS](https://www.getapp.com.br/software/106663/loyverse-pos) — 4.8/5 (457 reviews) 4. [Marketman](https://www.getapp.com.br/software/103833/marketman-restaurant-inventory) — 4.7/5 (112 reviews) 5. [Odoo](https://www.getapp.com.br/software/102445/odoo) — 4.2/5 (1306 reviews) ## Avaliações ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 de julho de 2020* | Hotelaria | Taxa de recomendação: 7.0/10 > > **Vantagens**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Desvantagens**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 de julho de 2020* | Hotelaria | Taxa de recomendação: 7.0/10 > > **Vantagens**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Desvantagens**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 de abril de 2023* | Restaurantes | Taxa de recomendação: 0.0/10 > > **Vantagens**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Desvantagens**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 de janeiro de 2026* | Hotelaria | Taxa de recomendação: 7.0/10 > > **Vantagens**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Desvantagens**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Simphony POS for Hotel" — 4.0/5 > **Avaliador Verificado** | *2 de julho de 2021* | Hotelaria | Taxa de recomendação: 7.0/10 > > **Vantagens**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Desvantagens**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.getapp.com.br/software/133023/simphony?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/133023/simphony) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados