--- description: Avaliações detalhadas do Salesforce Commerce Cloud com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Salesforce Commerce Cloud com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Commerce Cloud - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Plataformas de E-Commerce B2B](/directory/2627/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/133739/salesforce-b2c-commerce) # Salesforce Commerce Cloud Canonical: https://www.getapp.com.br/software/133739/salesforce-b2c-commerce Página: 1 / 5\ Próximo: [Próxima página](https://www.getapp.com.br/software/133739/salesforce-b2c-commerce?page=2) > O Salesforce B2C Commerce ajuda as empresas a desenvolver, lançar e gerenciar sites de comércio eletrônico para processar pedidos, preços, catálogos de produtos, hierarquias de contas, pagamentos e muito mais. O programa permite que os agentes de atendimento acessem lojas e o histórico de pedidos em tempo real para processar pedidos e fazer check-outs por telefone. > > Conclusão: 100 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 100 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Localização**: San Francisco, EUA - **Fundada**: 2003 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Arábia Saudita, Bélgica, Canadá, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Finlândia, França, Irlanda, Israel, Itália, Noruega, Países Baixos, Portugal, Reino Unido, Suécia, Suíça, África do Sul e mais 1 ## Recursos - API - Acesso para Celular - Administração de website - Alertas/notificações - Atendimento do pedido - Auditoria de inventário - Banco de dados de contatos - Banco de dados do cliente - CRM - Carrinho de compras - Catalog Management - Catálogo de produtos - Comércio móvel - Contas de clientes - Controle de estoque - Estoque gerenciado pelo fornecedor (VMI) - Gerenciamento de SEO - Gerenciamento de multicanal - Gerenciamento de pedidos de compra - Gestão de Pedidos em Espera ## Integrações (100 no total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... e mais 85 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Software para Plataformas de E-Commerce B2B](https://www.getapp.com.br/directory/2627/b2b-ecommerce-platform/software) ## Categorias relacionadas - [Software para Plataformas de E-Commerce B2B](https://www.getapp.com.br/directory/2627/b2b-ecommerce-platform/software) - [Software de Gerenciamento de Pedidos](https://www.getapp.com.br/directory/594/order-management/software) - [Plataformas de E-Commerce](https://www.getapp.com.br/directory/744/ecommerce/software) - [Software de E-Commerce Multicanal](https://www.getapp.com.br/directory/1065/multi-channel-ecommerce/software) - [Sistema de Gestão de Estoque](https://www.getapp.com.br/directory/324/inventory-management/software) ## Alternativas 1. [Shopify](https://www.getapp.com.br/software/8275/shopify) — 4.5/5 (6689 reviews) 2. [WooCommerce](https://www.getapp.com.br/software/101759/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.getapp.com.br/software/90955/wix) — 4.4/5 (10666 reviews) 4. [NetSuite](https://www.getapp.com.br/software/9137/netsuite) — 4.2/5 (2041 reviews) 5. [Cin7 Core](https://www.getapp.com.br/software/91616/cin7-core) — 4.3/5 (734 reviews) ## Avaliações ### "Great software but complicated to handle" — 5.0/5 > **Leticia** | *24 de outubro de 2021* | Telecomunicações | Taxa de recomendação: 8.0/10 > > **Vantagens**: It has many features, is very detailed, and can help you in every part of the sales funnel. It has a good integration with other apps, but you need a team to make it happen faster. > > **Desvantagens**: Because it is so detailed, it is sometimes difficult to have quick information in the palm of your hand, especially when providing dashboards and reports. > > It serves to give you all the company's numbers and it is possible to integrate them all into a single system, however, as there are several layers of software, you can't manage without an internally prepared team to provide you with the support that you need. ----- ### "Salesforce is good\!" — 5.0/5 > **Angelika** | *5 de junho de 2025* | Design | Taxa de recomendação: 10.0/10 > > **Vantagens**: Sacked is an awesome software. I use it for customers data for my business. It's very easy to navigate. > > **Desvantagens**: Nothing. Salesforce is pretty awesome. It helps you to keep up with tracking leads and sales. It also keeps track of customer support tickets. > > My overall experience has been great with salesforce. Its a good software and fulfills all you business sales needs. ----- ### "Salesforce Review" — 3.0/5 > **Sahil** | *26 de janeiro de 2025* | Gestão da educação | Taxa de recomendação: 7.0/10 > > **Vantagens**: Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful > > **Desvantagens**: Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly ----- ### "Transforming Retail with Salesforce Commerce Cloud" — 5.0/5 > **Avaliador Verificado** | *19 de janeiro de 2025* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: What i enjoy the most about the Salesforce Commerce Cloud would be that they have such a great reputation at bringing together online and offline customer experiences. I also really love the powerful AI integration they have which personalizes the recommendations for products and the search results are based on each individuals shopping behavior. To me the improved my shopping experience as a whole. I like how the platform provides detailed insights into shoppers behavior, sales trends, inventory, and everything else. Whether you’re growing fast or even dealing with seasonal downfalls Salesforce Commerce Cloud scales with ease. You never have to worry about server management or any downtime during any high- traffic events. It grows alongside your business needs. > > **Desvantagens**: While Salesforce Commerce Cloud is a very powerful tool, it may be overwhelming for smaller businesses such as myself or for those just starting out. If I wasn't very computer savvy I'd probably experience more hiccups than what I have. The setup process can be bit complex, and the platform’s extensive features set can require time and expertise to fully gain some understanding in. Another con that I personally saw is the cost. To me it's definitely a bit on the pricier side, for small to medium sized businesses for sure. Although the platform is highly customizable, some businesses with specific needs may find it a bit difficult to get the platform exactly to what they require with any assistance from the creator of the program. > > Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy. The platform’s strength lies within its ability to provide a personalized shopping experience across all channels while seamlessly bringing together other Salesforce products. In my opinion it’s best for medium to large businesses whom have the resources to fully utilize its capabilities. Despite the higher price point and potential learning curve, Salesforce Commerce Cloud offers a level of flexibility and scalability that sets it apart from other platforms in the market. Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help businesses deliver personalized shopping experiences across all channels. ----- ### "Salesforce Commerce Cloud: Powerful but Costly" — 5.0/5 > **Arturo** | *3 de março de 2025* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like the most Salesforce Commerce Cloud for its scalability, AI personalization, and seamless integration with other Salesforce products. > > **Desvantagens**: High cost, complex setup, and customization limitations > > Powerful but costly and complex to customize ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.getapp.com.br/software/133739/salesforce-b2c-commerce?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/133739/salesforce-b2c-commerce) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados