--- description: Avaliações detalhadas do Bigin by Zoho CRM com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Bigin by Zoho CRM com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software CRM de Assistência Médica](/directory/937/healthcare-crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.com.br/software/142099/bigin-by-zoho-crm Página: 1 / 30\ Próximo: [Próxima página](https://www.getapp.com.br/software/142099/bigin-by-zoho-crm?page=2) > Mantenha as informações atualizadas sobre os pacientes, armazene insights valiosos e proporcione melhores experiências do cliente com o Bigin, um CRM certificado pela Lei de Portabilidade e Responsabilidade do Seguro de Saúde (HIPAA, na sigla em inglês). Da comunicação multicanal e automação à prova de erros a um banco de dados centralizado para todos os dados dos pacientes, o Bigin tem todos os recursos necessários. > > Conclusão: 730 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 730 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Fundada**: 1996 ## Contexto comercial - **Preço inicial**: US$ 7,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, chinês, coreano, croata, dinamarquês, espanhol, francês, hebraico, hindi, holandês, húngaro, indonésio, inglês, italiano, japonês, polonês, português, russo, sueco, tailandês, tcheco, turco, vietnamita, árabe - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209 ## Recursos - @menções - API - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento automatizado - Agendamento de compromissos - Agendamento de tarefas - Alertas/notificações - Análise de tendências de vendas - Aplicativo móvel - Armazenamento de dados seguros - Armazenamento de documentos - Arrastar e soltar - Assinatura eletrônica - Automatização de processos e fluxos de trabalho - Automação de marketing - Automação dos processos comerciais - Ações ativadas por eventos - Banco de dados de clientes ## Integrações (82 no total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... e mais 67 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software CRM de Assistência Médica](https://www.getapp.com.br/directory/937/healthcare-crm/software) ## Categorias relacionadas - [Software CRM para Pequenas Empresas](https://www.getapp.com.br/directory/4959/small-business-crm/software) - [Sistemas CRM](https://www.getapp.com.br/directory/230/crm/software) - [Software CRM Online](https://www.getapp.com.br/directory/232/online-crm/software) - [Software CRM para Mac](https://www.getapp.com.br/directory/2887/mac-crm/software) - [Software de Gestão de Leads](https://www.getapp.com.br/directory/339/lead-management/software) ## Alternativas 1. [HubSpot CRM](https://www.getapp.com.br/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.com.br/software/90378/salesforce) — 4.4/5 (18781 reviews) 3. [Zoho CRM](https://www.getapp.com.br/software/9908/zoho-crm) — 4.3/5 (6972 reviews) 4. [Dynamics 365](https://www.getapp.com.br/software/90844/dynamics-365) — 4.4/5 (5821 reviews) 5. [Pipedrive](https://www.getapp.com.br/software/90507/pipedrive) — 4.5/5 (3050 reviews) ## Avaliações ### "Worth recommending, especially when starting your adventure with CRM" — 5.0/5 > **Maciej** | *31 de julho de 2025* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: The best thing about Bigin is that it's fairly easy, has mobile apps, and it has a lot of integrations provided. The interface is clean and sleek, all necessary functions are already provided. > > **Desvantagens**: I think that more abilities to personalise this system would be great, at first it might be a little confusing, but in comparison with other service providers it's quite easy. Just needs getting used to. > > I've been looking for a viable CRM solution for my marketing agency. Most solutions are very complicated, their interface is overloaded with many options. But Bigin is really good if you prefer to have a simple, yet effective solution. It's all you might need if you don't have a big corporation, so I can surely recommend you trying it out. ----- ### "Can't fault Bigin - it works straight out of the box\!" — 5.0/5 > **Deccy** | *12 de janeiro de 2026* | Construção | Taxa de recomendação: 9.0/10 > > **Vantagens**: Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour. > > **Desvantagens**: I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things. > > As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for. ----- ### "I really want to love it." — 3.0/5 > **Kathy** | *6 de junho de 2024* | Publicidade e marketing | Taxa de recomendação: 7.0/10 > > **Vantagens**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great. > > **Desvantagens**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone. > > Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more. ----- ### "Simple, Affordable, and Easy-to-Use CRM" — 5.0/5 > **Sourabh** | *27 de janeiro de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10 > > **Vantagens**: Bigin by Zoho CRM is very easy to use with a clean interface. Lead and pipeline management are simple and effective, and task reminders help ensure no follow-ups are missed. It offers great value for money for small teams. > > **Desvantagens**: It has limited advanced automation and customization options. For large teams or complex workflows, more advanced features would be helpful. > > Overall, my experience has been very positive. It is reliable, affordable, and perfect for startups and small businesses looking for a simple CRM. ----- ### "“The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams”" — 5.0/5 > **Wong** | *9 de outubro de 2025* | Imóveis comerciais | Taxa de recomendação: 10.0/10 > > **Vantagens**: WHAT IT DOES WELL 1. Ease of Use \& Fast Setup - It has an intuitive UI, clean pipelines, and small teams can get started quickly. - Less learning curve compared to more feature-rich CRMs; up and running in less than an hour. 2. Affordable Pricing - For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs. - There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc. 3. Pipeline-based Sales Tracking - Visual pipelines (drag \& drop deal cards) are yells of ‘Way to go\!’ - Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks. 4. Mobile \& On-the-Go Functionality - The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk. 5. Simple Integrations - Integrates well with other Zoho apps and with Gmail etc. > > **Desvantagens**: LIMITATIONS 1. Limited Features / Customization - As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages. - Once our needs grow, we need to move to full Zoho CRM. 2. Integration Constraints - While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs. - Glitches with Gmail add-on or with email/web-form integrations. 3. Automation Limitations - Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints. 4. Onboarding Can Vary - Onboarding is less than ideal. Sometimes slow, reactive rather than proactive. - A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal. 5. Scaling Up is a Challenge - If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed. > > Bigin by Zoho CRM tends to be a good fit when: - You are a small team (2-10 people) or startup. - You need basic CRM functionality (lead/contact/deal management, reminders, simple automations). - You want something you can setup quickly, and with minimal overhead (not a heavy IT project). - Price sensitivity is important. - You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes. ----- Página: 1 / 30\ Próximo: [Próxima página](https://www.getapp.com.br/software/142099/bigin-by-zoho-crm?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/142099/bigin-by-zoho-crm) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados