--- description: Avaliações detalhadas do TimelinesAI com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o TimelinesAI com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TimelinesAI - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [TimelinesAI](/software/2046838/timelinesai) # TimelinesAI Canonical: https://www.getapp.com.br/software/2046838/timelinesai Página: 1 / 6\ Próximo: [Próxima página](https://www.getapp.com.br/software/2046838/timelinesai?page=2) > Integre vários números do WhatsApp ao seu CRM. Obtenha acesso a uma caixa de entrada compartilhada que consolida todas as conversas do WhatsApp em uma única interface gerenciável. Otimize o fluxo de trabalho criando fluxos de trabalho personalizáveis. Gerencie todas as mensagens do WhatsApp a partir de uma plataforma centralizada. > > Conclusão: 116 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 116 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Initech ## Contexto comercial - **Preço inicial**: US$ 25,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, hebraico, inglês, português, russo, turco - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208 ## Recursos - API - Autoresponders - Bate-papo/Mensagens instantâneas - CRM - Comunicação multicanal - Ferramentas de colaboração - Gerenciamento de contatos - Gestão de leads - Gestão do fluxo de trabalho - Lembretes - Personalização - Rastreamento de interações - Relatórios e estatística - Segmentação - Third-Party Integrations ## Integrações (13 no total) - ChatGPT - Close - HubSpot CRM - HubSpot Marketing Hub - Make - Pipedrive - Salesforce Platform - Slack - Zapier - Zendesk Suite - Zoho CRM - Zoho Flow - monday.com ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.getapp.com.br/directory/561/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.getapp.com.br/directory/561/live-chat/software) - [Sistemas CRM](https://www.getapp.com.br/directory/230/crm/software) - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software) ## Alternativas 1. [Zoho CRM](https://www.getapp.com.br/software/9908/zoho-crm) — 4.3/5 (6966 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.com.br/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.com.br/software/90378/salesforce) — 4.4/5 (18768 reviews) 4. [HubSpot CRM](https://www.getapp.com.br/software/102533/hubspot-crm) — 4.5/5 (4453 reviews) 5. [Ploomes CRM](https://www.getapp.com.br/software/2064020/ploomes) — 4.9/5 (420 reviews) ## Avaliações ### "many hopes for this easy-to-use tool \!\!" — 4.0/5 > **José** | *11 de agosto de 2025* | Publicidade e marketing | Taxa de recomendação: 8.0/10 > > **Vantagens**: It is a very effective and surprisingly easy-to-use tool. Still testing its effectiveness. We're in test mode, and they've helped us extend the free version to fully explore it. > > **Desvantagens**: nothing against it at the moment. ----- ### "Great and cost efficient tool to send automated Whatsapp messages" — 5.0/5 > **Kevin** | *23 de julho de 2025* | Imobiliárias | Taxa de recomendação: 9.0/10 > > **Vantagens**: The pricing is very good especially compared to some competitors. The integration to the different automation tools like Make. > > **Desvantagens**: The trial could be longer than 10 days but it is even better to have one free trial. Most competitors do not offer a free trial. ----- ### "Efficient Tool for Managing WhatsApp Communications" — 3.0/5 > **Avaliador Verificado** | *14 de dezembro de 2021* | Serviços financeiros | Taxa de recomendação: 8.0/10 > > **Vantagens**: It is easy to use and our team was able to learn it very quickly. > > **Desvantagens**: All chats are unassigned until someone manually assigns them to someone. It would have been useful to have a feature where we can choose to automatically assign certain chats to specific team members depending on keywords used or something similar. This kind of automation would make the tool top-notch. Another issue our team has experienced is that chats do not load properly sometimes. Perhaps it is a bug but it can be a problem. > > Timelines makes it easy for our team to manage our WhatsApp channel communications. Multiple team members are able to use it at the same time without any issues. The tagging feature is especially useful for our use case. ----- ### "The most flexible whatsapp tool" — 4.0/5 > **Pablo** | *4 de outubro de 2022* | Serviços financeiros | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that we can register on an activity on pipedrive all conversations with our agents. Before timelines, we didn't have any idea how many conversations had each agent or how many conversations (or days) they need to close a deal. And the other tool that we are using now, is the mass messaging with other software like customer.io that open to us multiple options to automate WhatsApp communication. > > **Desvantagens**: There is no way, so far, to know how many individual message are sent and how long does the customer take to answer to our agents. The report part is missing here. > > Our biggest problem that TimeLines solved was initially registering the conversations as Activity in Pipedrive. The others providers does it through system notes, and notes are not measurable. What is not measured cannot be controlled. We currently use a messaging system through webhooks that use our agent's own number to trigger messages, which makes it something unique and powerful in the market that is saturated with bots through the WhatsApp API. Which already many customers distrust and seek a more human contact. ----- ### "TimelinesAI" — 5.0/5 > **Isis** | *14 de dezembro de 2021* | Serviços jurídicos | Taxa de recomendação: 10.0/10 > > **Vantagens**: Integration was seamless, rollout was smooth, support was great, and features were helpful, specifically: - each person being able to have a login means that I know exactly who wrote what message - being able to add comments to specific messages, and tag staffers in those comments, makes delegation and follow-up really easy - being able to add alerts / reminders is HUGE; being able to add them to individual messages is fabulous (because if I send two messages explaining next steps to client, I can add a time-based/time-relevant alert to each message, matching the timing of each of those steps) - unexpected but GREAT: it automatically uploaded all of the conversation history, from even before I started using Timelines. This meant that the change in staff (which happened at the same time as implementing Timelines) was smooth. (that said: they only load about 25-30 additional messages each time you scroll to the bottom of the conversation; for me, it's not fast enough / a big enough number, because my client conversations consist primarily of numerous short messages). > > **Desvantagens**: 1. This program is GREAT; but it's not the prettiest interface. Honestly, with all of the features, that's not even a drawback at this point. 2. The constant customer support chat at the bottom, means that the tab always has a notification flashing "(1) New Message\!" -- I find it distracting and confusing (because it always makes me think that a client has sent me a message). 3. My staff sometimes experience connectivity issues, ie, their account would randomly get disconnected (but since I can reconnect without having to get on a video call with them, it's a pretty easy fix, relative to WhatsApp's delegation system). I also think this was all before a patch that resolved it. 4. (As of mid-September) if my cell phone is offline, my staff can't connect to conversations. I think this is a limiting feature beyond TL's control (having more to do with WhatsApp than with TL), but it's worth mentioning. (I went on vacation and had to buy a local phone plan because I have my Business WA set up on my personal cell phone; my cell carrier didn't work in vacation spot, which would've meant no client comms available for staff during whole vacation, which is not an option.) > > All of my staff can now access my Business WhatsApp, from unique logins\! Timelines was great. I ended up moving back to WhatsApp when WA launched its beta multi-device feature. But if I get to the point where I need to have more than four devices connected, I'll be going back to Timelines. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.getapp.com.br/software/2046838/timelinesai?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/2046838/timelinesai) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | pt | | | pt-PT | | ----- ## Dados estruturados