ManageEngine RMM Central

The patch management feature in ManageEngine RMM Central makes it possible to convey updates for Windows, macOS, and Linux devices and all devices controlled by the program are updated without requiring additional steps. This has helped to minimize the window time and administration greatly.​

When a patch fails, the system could not describe clearly which exact steps are as a result wrong, and this complicates debugging.​

The IT asset management module is the one that gives a single window access to all the hardware and software inventory. It helps in tracking of software license, usage, and unauthorized application detection making it easier to manage compliance and resource usage in ManageEngine RMM Central.​

When identifying the assets, a lot of time was used in the initial stage. It was found that it took longer time than expected to scan large networks and some devices had to be identified and categorized manually.​

Through ManageEngine RMM Central, I receive timely alerts in case of any disturbances and can take the necessary measures to prevent complications. Such insights have given more precise knowledge of the network’s performance metrics in order to systematically and effectively allocate resources.​

There was no out of the box integration possible and we were forced to write scripts to integrate what was required and this could have taken time.​

I considered remote monitoring and patch management of RMM Central to help maintain distributed end-users’ machines up-to-date without much effort. It helped me to be able to detect the vulnerabilities automatically and even schedule them to patch at convenient times depending on the devices’ priority level.

It was established that real time asset inventory synchronization was a bit slow when there are many newly added devices.