---
description: Avaliações detalhadas do Viber com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Viber com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viber - Avaliações, preços e classificações | GetApp Brasil 2026
---
Breadcrumb: [Home](/) > [Ferramentas de Engajamento com Cliente](/directory/650/customer-engagement/software) > [Viber](/software/2049588/viber)
# Viber
Canonical: https://www.getapp.com.br/software/2049588/viber
Página: 1 / 164\
Próximo: [Próxima página](https://www.getapp.com.br/software/2049588/viber?page=2)
> Viber é uma plataforma de mensagens móveis que ajuda as empresas a comunicar e executar campanhas promocionais por meio de bate-papo individual, chamadas de vídeo ou notificações de texto.
>
> Conclusão: 4059 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**.
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## Estatísticas e notas
| Métrica | Classificação | Detalhes |
| **Geral** | **4.4/5** | 4059 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.3/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |
## Sobre o fornecedor
- **Empresa**: Viber Media
## Contexto comercial
- **Modelo de preços**: (Versão gratuita disponível)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Luxemburgo
## Recursos
- API
- Bate-papo ao vivo
- Bate-papo/Mensagens instantâneas
- Comunicados por lote
- Comunicados sob demanda
- Comunicação multicanal
- Conteúdo interativo
- Gerenciamento de comentários
- Gestão da comunicação
- Histórico do cliente
- Personalização
- Rastreamento de interações
- Relatórios e análise de dados
- Suporte por vídeo
## Integrações (2 no total)
- Telegram
- WhatsApp
## Opções de suporte
- Bate-papo
## Category
- [Ferramentas de Engajamento com Cliente](https://www.getapp.com.br/directory/650/customer-engagement/software)
## Categorias relacionadas
- [Ferramentas de Engajamento com Cliente](https://www.getapp.com.br/directory/650/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software)
## Alternativas
1. [Zendesk Suite](https://www.getapp.com.br/software/9448/zendesk) — 4.4/5 (4079 reviews)
2. [Bitrix24](https://www.getapp.com.br/software/90602/bitrix24) — 4.2/5 (990 reviews)
3. [WhatsApp](https://www.getapp.com.br/software/2035411/whatsapp) — 4.7/5 (16355 reviews)
4. [Telegram](https://www.getapp.com.br/software/114023/telegram) — 4.7/5 (6416 reviews)
5. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1780 reviews)
## Avaliações
### "A crucial communication and marketing tools for both start ups and standard organization" — 5.0/5
> **Olabisi** | *7 de agosto de 2023* | Supermercados | Taxa de recomendação: 10.0/10
>
> **Vantagens**: Viber has offered us a seemless service in areas of communication through chatting, video calling and sharing documents and details to our teams, communities and partners and has helped us create a good relationship with everyone and knowing their demands has thereby helped our organization grow in a substantial way, it's ease of use and navigation, remote access and safe environment where communication security is assured.
>
> **Desvantagens**: Over the last year, Viber has maintained its integrity to give its customers the best of communication experience so far, every needed functions for communicating is embedded and nothing to dislike yet .
>
> Our organization have had a substantial growth with the use of Viber as our messaging app, it has saved us time and money getting information out to our team members and our community, it has brought us more closer to our customers and helped maintain and improved our product and services without incurring money on advertisement and gaining more customers.
-----
### "my review Viber" — 5.0/5
> **taha** | *25 de abril de 2025* | Software | Taxa de recomendação: 8.0/10
>
> **Vantagens**: What I like mostEnd-to-End Encryption by Default about Viber is its combination of simplicity and versatility -Stickers and Communities -Multi-Device Sync
>
> **Desvantagens**: Inconsistent Call and Video Quality - Limited Group Communication Features
>
> Viber supports a range of communication methods, including text messaging, voice calls, video calls, and group chats. Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are
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### "Viber: Secure, Reliable, Easy to Use and Fun Communication Platform." — 3.0/5
> **Cherubim** | *8 de janeiro de 2025* | Varejistas | Taxa de recomendação: 6.0/10
>
> **Vantagens**: What I like the most is the Free and Video Calls which are Reliable, high quality calling options and is available worldwide.
>
> **Desvantagens**: What I like the most is the limited features and participant capacity compared to other apps or messaging platforms.
>
> Overall, Viber offers a dependable and easy to use communication platform. One of its key strengths include free video and voice calls. Robust end to end encryption for privacy and engaging features like stickers and group chats.
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### "Opinion of my use of the program" — 5.0/5
> **SHERIN** | *28 de abril de 2025* | Desenvolvimento de programas | Taxa de recomendação: 10.0/10
>
> **Vantagens**: Voice calls and video calls are very good as they help in local and international communication it is great
>
> **Desvantagens**: The only negative thing about it is that I see annoying numbers being sent to me that I don't know. Also, the call quality is sometimes a little weak
Something that should be improved is that it should be supported in all countries. Sometimes, there are minor problems with Viber.
>
> I have been using it for years for international voice and video calls it is great and I like it
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### "Multi-Platform Availability and User-Friendly Setup" — 5.0/5
> **Pyae** | *26 de março de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
>
> **Vantagens**: iber is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android. It is easy to set up; users only need to enter their mobile number to receive a verification code. The app is user-friendly for making calls, video chats, and sharing screens.
>
> **Desvantagens**: However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
>
> Viber is a strongly communication tool with a variety of features that cater to different needs.
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## Links
- [Ver em GetApp](https://www.getapp.com.br/software/2049588/viber)
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## Dados estruturados