Detrack
Detrack
Sobre o Detrack
O Detrack, que oferece o primeiro motorista gratuitamente para sempre, é um eficaz software de gestão de entregas que permite rastrear seus veículos ao vivo em um mapa e capturar comprovantes de entrega eletrônica em tempo real usando apenas o aplicativo para iOS/Android. Os aplicativos foram traduzidos para 26 idiomas e estão sendo usados diariamente em todo o mundo para concluir milhões de entregas.
Desde atualizações instantâneas do status da entrega em tempo real até a captura de evidências, como assinatura do cliente, tempo de conclusão do trabalho, rejeição de itens ou entregas com falha, evidência fotográfica da conclusão do serviço e automação do suporte ao cliente; o Detrack lida com tudo.
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91 avaliações
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- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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- Probabilidade de recomendação 10.0 /10
Excellent Software
Avaliado em 28/05/2020
wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us...
wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!
Vantagens
The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.
Desvantagens
It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful
Resposta do Detrack Systems
Thank you so much for your encouraging words.
As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease.
Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement.
And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.
Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.
- Setor: Alimentação e bebidas
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
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- Probabilidade de recomendação 10.0 /10
Great Product, easy to use and great price
Avaliado em 26/09/2024
Great service, they reply to any question very quickly.
Great service, they reply to any question very quickly.
Vantagens
Easy to use, very intuitive, extremely easy to train a new driver.
Desvantagens
When you send a pre delivery text, the time that Detrack provides is soo far off. In some cases, we are 10 minutes away and Detrack has it at 3 hours. We then edit that text every time.
Resposta do Detrack Systems
Thank you, Tony, for posting your positive review. At Detrack, we value your time and always strive to provide fast and efficient service. We invite you to reach out to our team for assistance on the pre-delivery text at https://www.detrack.com/get-in-touch-with-us/.
- Setor: Mobiliário
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
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- Probabilidade de recomendação 6.0 /10
Good product
Avaliado em 27/06/2024
So far so good. Friendly interface (except for routes function) and fast response from the customer...
So far so good. Friendly interface (except for routes function) and fast response from the customer service team too.
Vantagens
The ability to track the deliveries for companies and customers.
Desvantagens
The newly added feature of route planning isn't applicable.
Resposta do Detrack Systems
Thank you for your review, Joel. We are pleased to hear you found Detrack to your liking and we'll continue to serve the best for you. We invite you to reach out to our team for assistance on our Route Planning feature at https://www.detrack.com/get-in-touch-with-us/.
- Setor: Atacadistas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
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- Probabilidade de recomendação 10.0 /10
Excellent for delivery
Avaliado em 25/09/2024
It's pretty good and meets our business needs well. We especially like the live tracking and...
It's pretty good and meets our business needs well. We especially like the live tracking and tracing features.
Vantagens
live tracking and tracing. can cover delivery and collection.
Desvantagens
In terms of reporting, we’d like to have more functionality. At the moment, we’re unable to find a suitable report that allows us to analyze when and which driver visited a particular address.
Resposta do Detrack Systems
Thank you, Mike, for posting your positive review. At Detrack, we value your time and always strive to provide fast and efficient service. We invite you to reach out to our team for any assistance at https://www.detrack.com/get-in-touch-with-us/.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
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- Probabilidade de recomendação 8.0 /10
Good for Tracking and Pod
Avaliado em 25/09/2024
Very good app for the customers and for transport companies who don't have multiple rate cards
Very good app for the customers and for transport companies who don't have multiple rate cards
Vantagens
Tracking
Job Allocation
Proof of Delivery
Desvantagens
Invoicing
Lack of Rate Cards
No Zoning with post codes etc.
Resposta do Detrack Systems
Thank you, Manoj, for taking the time to provide valuable feedback about Detrack. We value your time and always strive to provide fast and efficient service. We invite you to reach out to our team for any assistance at https://www.detrack.com/get-in-touch-with-us/.
Perguntas frequentes sobre o Detrack
Abaixo estão algumas perguntas frequentes sobre o Detrack.P: Que tipo de planos o Detrack oferece?
O Detrack oferece os seguintes planos de pagamento:
- A partir de: US$ 26,00/ano
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Detrack?
Os clientes habituais do Detrack são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Detrack está?
O Detrack está nos seguintes idiomas:
alemão, chinês, chinês tradicional, espanhol, finlandês, francês, grego, holandês, indonésio, inglês, italiano, japonês, letão, malaio, português, tailandês, vietnamita
P: O Detrack é compatível com dispositivos móveis?
O Detrack é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Detrack se integra com quais outros aplicativos?
O Detrack se integra com os seguintes aplicativos:
8x8 Contact Center, Adobe Commerce, AfterShip, BigCommerce, BulkSMS, CartonCloud, Ecwid, Kudosity, MYOB Business, MachShip, Monkedo, QuickBooks Online, Shopify, Squarespace, Twilio, Vonage Business Communications, WhatsApp, WooCommerce, Xero, Zapier, viaSocket
P: Que nível de suporte o Detrack oferece?
O Detrack oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
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