ProtonMail

The service provides secure connections online but most of the times hackers do have access to view what I do on the computer.

I have been using Proton for a few months now. I had a few issues in the beginning when making payments. Now I recently made another payment and they disabled my payment. The method was Bitcoin. Now all of a sudden they have disabled bitcoin payments. I reset my password. Then they ask me once I log in to enter my old password in order to access my emails and cloud drive files. Lastly, I am being told I cant do anything on my account unless I pay another month's of service with no option to pay via bitcoin. Its an inconvenience. Thank goodness I have setup a couple of new email accounts and will be focusing on diversifying my mails more now.

My friend recommended Proton Mail to me sometime back. I have come to like it. Notably they have an Easy Switch feature which I used to move my emails from Gmail and I didn't loose any information whatsoever. The UI in Proton is very user friendly and almost similar to Gmail in my view. I was able to adapt to it easily and haven't regretted the switch. Having been very accustomed to conversation grouping in Gmail, finding this feature in Proton Mail greatly improves my workflow. It is somewhat even better than in Gmail. For example, I am able to keep my emails less cluttered and improve my storage space. This is because in Proton, once you delete the conversation say in the inbox folder, same conversation is deleted in the sent folder. Saves a lot of time for me. This feature lacks in Tutanota and was a deal breaker.

Well, the very same cool feature of Conversation grouping / view is also my stress point. I find Proton has very high level of inconsistency across the various platforms. Conversation view is unavailable on the Android platform and just makes my head go wild. Why is it so hard to have similar features across multiple platforms? I hope future updates shall address some of these issues.

Let me start by stating that I LOVE their clean smooth themes, I love the full featured message composer, I love the updated mobile app they released this summer, I love that I get absolutely NO SPAM, as well as no "promotional emails" There's tracker blocking built in, and best of all, Proton's stance is anti big tech! I love their generous storage allocation (15 GB) plus, every year they add an additional GB for free!

The only thing I wish was improved is the loading time when I open an email in the mobile app. Otherwise it's as close to perfect as any software service can get!