Shiprocket
Sobre o Shiprocket
Shiprocket é uma ferramenta de remessa automatizada que permite às empresas fazer envios usando Fedex, Aramex, Delhivery, Ecom Express, DTDC, etc., com desconto no frete. Essa plataforma inclui recursos como pedidos de importação, agendamento e coleta, envio para mais de 29 mil códigos PIN e também gerenciamento de pedidos de devolução em um único local.
Para ajudar os vendedores a selecionar o melhor parceiro de entrega para cada remessa, a Shiprocket emprega um mecanismo de dados baseado em machine learning, o CORE, que recomenda o melhor serviço de entrega para cada remessa. Além disso, a Shiprocket oferece integração de API que permite aos vendedores mapear pedidos diretamente do site e processá-los por meio de uma única conta. A Shiprocket oferece integração com mais de 12 sites e marketplaces, incluindo Shopify, Woocommerce, Bigcommerce e Amazon.
Imagens
Está em dúvida sobre o Shiprocket?
Compare com uma alternativa popular
Preço inicial
Opções de preços
Recursos
Integrações
Praticidade
Relação qualidade/preço
Atendimento ao cliente
Alternativas
Meta for Business
Shipedge
Zoho Inventory
ERPAG
Avaliações
Já tem o Shiprocket?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Grow your business in rocket speed with shipping solution Shiprocket
Avaliado em 23/07/2021
I have good experience with this software. I haven't faced any issues during our integration and...
I have good experience with this software. I haven't faced any issues during our integration and using this software. But as per my colleagues they face issues in weight discrepancies, claim on lost shipments etc which Shiprocket needs to upgrade to provide smooth experience to all.
Vantagens
This is very easy to use software. Everyone can use this. Only kyc process need to access wallet transactions. You can add multiple pickup locations here. You will give your business a brand name and a custom tracking page will be provided by Shiprocket for your customers. Creating new orders with previous or existing customers is easy. You can verify cod orders from customers before ship them. With shipping calculator shipping charges can be calculated by providing pincodes, weight of the product and dimensions. Our integration with this software was easy and automatic. Whenever customers process orders for xpressbees it automatically schedule pickups with us and we do pickup through our ground team. It happens with every courier service provider. You can check service ratings from previous performances of shipping partners and can choose as per you own choice. Real time tracking, NDR management, Bulk order creation, cod reconciliation are another features of this software. You can also create reverse pickups, return shipments without any hassle. Apart that thier training session gives more knowledge on their products. Small shipments to large shipments for B2C purpose it is the best to use.
Desvantagens
Response time of their support team is long. They have telephonic support system but for every issue they raise tickets and it becomes a lengthy process for which sellers or users face lots of issues. Claim process in lost shipments take time. In damage cases they are very poor in supporting to sellers.
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best Shipping Solutions For Your Business With Shiprocket
Avaliado em 10/07/2021
In overall I like this software as it costs lower than it's competitors and in features it is...
In overall I like this software as it costs lower than it's competitors and in features it is providing more features than them.
Vantagens
I like it's Onboarding and kyc process which is instant and easy. Simple user interface. They conduct training session for free for new users for better understanding in using it. In training they solve your queries too. Creating orders is easy and gives real time tracking of your Orders. It will give you a brand tracking page for your customers. Both cod and prepaid facility can be availed. Sync orders from your orders automatically. You can add customers and directly create order with customers name and you can also clone orders to save time.
Desvantagens
First of all it's weight discrepancy cases which are the big headache for sellers. They shares weight discrepancy cases at the end of month or after 1 month which is not certain for which it is not possible to store shipment image and weight details for that long time and they takes benefit of this. Customer support is very low. They don't reply on time.
- Setor: Roupa e moda
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
WORST company - stay away especially small businesses who don't have money to burn
Avaliado em 22/10/2024
Too bad... a total money loss. We thought we were using the best service in India up until we...
Too bad... a total money loss. We thought we were using the best service in India up until we analysed and realised we were paying three times of what the freights should have been and they are NOT helpful at all
Vantagens
Website was okay to use, they have tie ups so can deliver at most places
Desvantagens
NEVER use this company. It's a scam, for each shipment they put a weight discrepency which is a nightmare to resolve, even after giving all proofs of weights, etc. they would deny the claims. We lost so much money because of them, and have finally shifted to Rapidshyp - a much better smoother experience.
- Setor: Eletrônicos
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
A Nightmare Experience with Shiprocket - Total Scam!
Avaliado em 20/08/2024
Desvantagens
A Nightmare Experience with Shiprocket - Total Scam!
As a seller, my experience with Shiprocket has been nothing short of a disaster. They never picked up the packages from my home, despite multiple requests, and had the audacity to mark the status as "pickup denied by the seller." This blatant lie led to my orders being delayed by an unacceptable 10 days, causing immense frustration for both me and my customers.
To make matters worse, I ended up having to personally courier the packages myself, completely defeating the purpose of using their service. Their support is an absolute joke—non-responsive, unhelpful, and downright infuriating. When I tried raising tickets to address the issues, they simply closed them with a note saying "issue resolved," without actually doing anything to fix the problem.
Shiprocket is a total scam, and I would strongly advise anyone to avoid using their services. They are unreliable, unprofessional, and utterly incompetent. Save yourself the headache and look elsewhere for your shipping needs!
- Setor: Bens de consumo
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Pathetic experience
Avaliado em 10/08/2024
Desvantagens
Ship rocket is so painful. I wonder how they are operating the business. Ship rocket is a nightmare for every sellers. They don't have any responsibility whatsoever for any delay in pickups and delivery delay. Pathetic experience with Ship Rocket.
Perguntas frequentes sobre o Shiprocket
Abaixo estão algumas perguntas frequentes sobre o Shiprocket.P: Que tipo de planos o Shiprocket oferece?
O Shiprocket oferece os seguintes planos de pagamento:
- A partir de: ₹ 15,00/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Shiprocket?
Os clientes habituais do Shiprocket são:
51–200
P: Em que idioma o Shiprocket está?
Não temos informações sobre os idiomas do Shiprocket.
P: O Shiprocket é compatível com dispositivos móveis?
O Shiprocket é compatível com os seguintes dispositivos:
Android (celular)
P: O Shiprocket se integra com quais outros aplicativos?
O Shiprocket se integra com os seguintes aplicativos:
Adobe Commerce, BigCommerce, Shopify, WooCommerce
P: Que nível de suporte o Shiprocket oferece?
O Shiprocket oferece as seguintes opções de suporte:
Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Shiprocket.
