Synchroteam
Synchroteam
Sobre o Synchroteam
Gerencie as forças de trabalho móveis de maneira eficiente, simplifique os processos de negócios e otimize os custos.
O Synchroteam possui agendamento, distribuição, calendário, gerenciamento de tarefas, geração de relatórios, CRM, gestão de estoques, controle de tempo, faturamento e mapas do Google. SaaS (software como serviço) em nuvem com aplicativos para dispositivos móveis iOS e Android. Integra-se ao QuickBooks, Xero e Zoho CRM.
O software de gestão de trabalho de campo (FSM)/gerenciamento da força de trabalho funciona muito bem para empresas de todos os tamanhos nos setores de climatização, energia, inspeção, controle de pragas, encanamento, manutenção, programação, segurança e muitos outros.
Crie sua conta no Synchroteam em menos de um minuto e organize-se
com uma solução de trabalho de campo acessível, poderosa e personalizável. Suporte ao vivo.
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Avaliações
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Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
I has improve our daily operations in comparison to the manual old fashion way we used to have.
Avaliado em 08/02/2018
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical...
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical to followup, so moving to Synchroteam was a big improvement, but there are still a few things that could be better.
Vantagens
This software really help us to centralize all the maintenance reports in one single place and makes the management and technicians jobs easier.
Desvantagens
I don't like the fact that we have issues with the android app in some phones, we also had several issues that lasted a couple of days, so the support was not that fast, also you cannot have users with multiple roles, only technicians can use the mobile app, the kpis reporting is very limited, and it doesn't have a real time gps tracking of the techs driving routes.
Resposta do Synchroteam
Thanks for your review, Alejandro. We are glad to hear that Vidbox Inc. found Synchroteam has improved your business efficiency.
- Setor: Serviços de informação
- Porte da empresa: 201–500 funcionários
- Usado Mensal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Product
Avaliado em 14/05/2024
Vantagens
Features and funtionality are great
UI and UX is good
Desvantagens
Expensive but great product,
Resposta do Synchroteam
Hello Amit - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our feature & funcionality are great and what you need for your job. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 0.0 /10
Not great, not terrible
Avaliado em 27/12/2017
Price was the winning factor to why I started using this product. The sales team did a good job of...
Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.
Vantagens
The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.
Desvantagens
Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.
Resposta do Synchroteam
Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Enables dispatch management in an easier mode
Avaliado em 30/05/2018
The workflow is smooth and manageable
The workflow is smooth and manageable
Vantagens
There is a free trial mode for the software before making the final decision to buy the product
There is online support available to the new users
Desvantagens
In areas where there is slow connection tracking down the various employees can be challenging in that situation
Resposta do Synchroteam
Thank you Danson for reviewing Synchroteam¿s Field Service Management software. We are pleased to hear you find our workflows smooth and manageable, and that your organization is benefitting from our dispatch management functionality. We apologize for the inconvenience low-coverage areas cause when trying to track mobile employees, but make sure to read about our offline mobile application features that will allow them to view and edit job details, even when there is no service in the area (https://www.synchroteam.com/mobile.php). We also encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Setor: Maquinário
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Straight forward and easy to utilize.
Avaliado em 04/12/2018
Vantagens
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Or spread across your facility.
Desvantagens
Lack of technical support. If you are in the field and you come across issues you need to have good help readily available.
Resposta do Synchroteam
Thank you Stephen for your review of Synchroteam¿s field service management solution. We are happy to know your team has found our solution easy to understand, and has helped improved efficiency. We apologize that our technical support team has not met your needs. Our support team is available around the clock to assist with any issues and help design the system to work for you, so please contact us if you are experiencing any technical issues so that we can better assist you and your technicians in the field. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release best practice recommendations and other helpful tips for your industry.
Perguntas frequentes sobre o Synchroteam
Abaixo estão algumas perguntas frequentes sobre o Synchroteam.P: Que tipo de planos o Synchroteam oferece?
O Synchroteam oferece os seguintes planos de pagamento:
- A partir de: US$ 36,00/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Synchroteam?
Os clientes habituais do Synchroteam são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Synchroteam está?
O Synchroteam está nos seguintes idiomas:
alemão, chinês tradicional, espanhol, francês, holandês, inglês, italiano, polonês, português, russo, sueco, tcheco, turco
P: O Synchroteam é compatível com dispositivos móveis?
O Synchroteam é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular)
P: O Synchroteam se integra com quais outros aplicativos?
O Synchroteam se integra com os seguintes aplicativos:
Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Sage Accounting, Stripe, Xero, Zoho CRM
P: Que nível de suporte o Synchroteam oferece?
O Synchroteam oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Synchroteam.
- Sistemas de Agendamento
- Software FSM (Gerenciamento de Serviços de Campo)
- Software de Gestão de Mão de Obra
- Software de Manutenção
- Software de Expedição de Serviço
- Software de Gerenciamento de Atividades de Campo
- Sistemas de HVAC
- Software de Encomenda de Serviço
- Software de Automatização de Serviços Profissionais
- Software de Calendário
- Sistemas de Inspeção
- Sistemas de Canalização
- Software de Empresas de Instalações Elétricas
- Programas de Controle de Pragas
- Ferramentas de Gestão de Tempo
- Software Instalador de Sistemas de Segurança
