---
description: Avaliações detalhadas do Wati com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Wati com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Wati - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software para Chatbots](/directory/2795/chatbot/software) > [Wati](/software/2068239/wati)

# Wati

Canonical: https://www.getapp.com.br/software/2068239/wati

Página: 1 / 9\
Próximo: [Próxima página](https://www.getapp.com.br/software/2068239/wati?page=2)

> O Wati é uma ferramenta automatizada de marketing, vendas, serviços e suporte para empresas que desejam usar o WhatsApp como uma ferramenta de comunicação para vender mais produtos e serviços.
> 
> Conclusão: 205 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 205 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.2/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: WATI
- **Fundada**: 1998

## Contexto comercial

- **Preço inicial**: US$ 59,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: chinês, chinês tradicional, espanhol, hindi, inglês, português, português, português, árabe
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208

## Recursos

- AI Copilot
- API
- Análise de dados do atendimento ao cliente
- Arrastar e soltar
- Automação de marketing
- Autoresponders
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo/Mensagens instantâneas
- Bot pré-configurado
- CRM
- Chatbot
- Customer Communication
- Desenvolvimento sem códigos
- Gerenciamento de contatos
- Gerenciamento de tickets de suporte
- Gestão da comunicação
- Gestão de caixa de entrada
- Gestão de experiência do cliente

## Integrações (10 no total)

- Google Sheets
- HubSpot Content Hub
- Klaviyo
- Pabbly Connect
- Shopify
- WhatsApp
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software para Chatbots](https://www.getapp.com.br/directory/2795/chatbot/software)

## Categorias relacionadas

- [Software para Chatbots](https://www.getapp.com.br/directory/2795/chatbot/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.com.br/directory/650/customer-engagement/software)
- [Plataforma de SMS em Massa](https://www.getapp.com.br/directory/1291/sms-marketing/software)
- [Software de Mobile Marketing](https://www.getapp.com.br/directory/309/mobile-marketing/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.com.br/directory/562/customer-support/software)

## Alternativas

1. [Viber](https://www.getapp.com.br/software/2049588/viber) — 4.4/5 (4063 reviews)
2. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24185 reviews)
3. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1787 reviews)
4. [Intercom](https://www.getapp.com.br/software/91379/intercom) — 4.5/5 (1135 reviews)
5. [LiveChat](https://www.getapp.com.br/software/8385/livechat) — 4.6/5 (1727 reviews)

## Avaliações

### "Amazing Product, a Must have for any business" — 5.0/5

> **Naman** | *4 de abril de 2025* | E-Learning | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The Ease of setup of Chatbots and how seamlessly integrations with different tools can be done.
> 
> **Desvantagens**: Google Sheets Plugin, tends to not work properly randomly.
> 
> My Overall experience has been quite amazing, they have a great support team and an even better product development team.

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### "Easy-to-use WhatsApp automation tool for growing teams" — 5.0/5

> **Jasvinder** | *18 de abril de 2026* | Pesquisa | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: Wati makes it very easy to manage WhatsApp conversations in one place. The interface is simple, and features like automation, quick replies, and chatbot help save a lot of time. It’s especially useful for handling multiple customer queries efficiently.
> 
> **Desvantagens**: There are occasional delays and some features could be more customizable. Pricing can feel a bit high for smaller teams, and initial setup might take some time to fully understand.
> 
> Overall, my experience with Wati has been positive. It has helped improve our response time and made customer communication more organized. Despite a few minor issues, it’s a reliable tool for businesses handling high volumes of WhatsApp interactions.

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### "WATI support system not good\!" — 1.0/5

> **Akshay** | *19 de setembro de 2025* | Fabricação de alimentos | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: Wati's support system is extremely disappointing and unreliable, making it frustrating to get proper help.
> 
> **Desvantagens**: I have asked many questions over the last 3 days. No one has been there to answer my questions, and no one there for help.
> 
> Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved.

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### "Wati helped us to improve connection with learners" — 5.0/5

> **Avaliador Verificado** | *24 de dezembro de 2025* | E-Learning | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: What I liked most about WATI is how easily it manages WhatsApp conversations in one place. The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to learners.
> 
> **Desvantagens**: Easy to handle, very good interface, easy to send messages to learners, and easy analysis of the campaign, like how many read, delivered, and failed
> 
> I have been using Wati for 2 years. My experience with Wati is very good. From this, it's easy to connect with learners and also get responses

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### "Great WhatsApp Automation Platform" — 5.0/5

> **Avaliador Verificado** | *23 de dezembro de 2025* | Design gráfico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: WATI is a trusted and robust platform for WhatsApp Business automation.
Its strength is at the intersection of automation, flexibility and scalability.

This enables us to develop next-level WhatsApp flows, templates and customer journeys while also maintaining a personalized experience.
It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes.
> 
> **Desvantagens**: Currently, I have not faced any serious cons.

Most of the challenges we have had are related to first-time setup and learning, but that is normal for such a powerful and versatile system.
> 
> WATI has worked really well for handling support at scale using WhatsApp.

It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction.

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## Links

- [Ver em GetApp](https://www.getapp.com.br/software/2068239/wati)

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| en-AU | <https://www.getapp.com.au/software/2068239/wati> |
| en-CA | <https://www.getapp.ca/software/2068239/wati> |
| en-GB | <https://www.getapp.co.uk/software/2068239/wati> |
| en-IE | <https://www.getapp.ie/software/2068239/wati> |
| en-NZ | <https://www.getapp.co.nz/software/2068239/wati> |
| en-SG | <https://www.getapp.sg/software/2068239/wati> |
| en-ZA | <https://www.getapp.za.com/software/2068239/wati> |
| es | <https://www.getapp.es/software/2068239/wati> |
| es-CL | <https://www.getapp.cl/software/2068239/wati> |
| es-CO | <https://www.getapp.com.co/software/2068239/wati> |
| es-MX | <https://www.getapp.com.mx/software/2068239/wati> |
| pt | <https://www.getapp.com.br/software/2068239/wati> |
| pt-PT | <https://www.getapp.pt/software/2068239/wati> |

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