--- description: Avaliações detalhadas do FixMe.IT com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o FixMe.IT com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FixMe.IT - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [FixMe.IT](/software/2336/fixme-it) # FixMe.IT Canonical: https://www.getapp.com.br/software/2336/fixme-it Página: 1 / 17\ Próximo: [Próxima página](https://www.getapp.com.br/software/2336/fixme-it?page=2) > Software de suporte remoto projetado para fornecer suporte sob demanda e sem acompanhamento em qualquer lugar do mundo. > > Conclusão: 389 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 389 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Techinline - **Localização**: Toronto Ontario, Canadá - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 39,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local) - **Idiomas**: inglês - **Países disponíveis**: Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Aruba, Arábia Saudita, Austrália, Bahamas, Barbados, Barein, Belize, Benin, Bermudas, Bielorrússia, Bolívia, Botsuana e mais 130 ## Recursos - Acesso a múltiplos monitores - Acesso sem supervisão - Arrastar e soltar - Autenticação de dois fatores - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Compartilhamento de arquivos - Compartilhamento de tela - Controle e acesso remoto - Controles/permissões de acesso - Ferramentas de colaboração - Gestão de conformidade - Gestão de problemas - Gravação de sessão - Gravação de tela - Imagem de marca personalizável - Login seguro - Monitoramento - Painel de atividades ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) ## Categorias relacionadas - [Sistemas de Atendimento ao Cliente](https://www.getapp.com.br/directory/231/customer-service/software) - [Software ITSM](https://www.getapp.com.br/directory/292/it-service-management-itsm/software) - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) - [Software para Trabalho Remoto](https://www.getapp.com.br/directory/1699/remote-work/software) - [Software de Desktop Remoto](https://www.getapp.com.br/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.com.br/software/90948/teamviewer) — 4.6/5 (11620 reviews) 2. [Zoho Assist](https://www.getapp.com.br/software/9913/zoho-assist) — 4.7/5 (1375 reviews) 3. [AnyDesk](https://www.getapp.com.br/software/120039/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24046 reviews) 5. [Iperius Remote](https://www.getapp.com.br/software/2039655/iperius-remote) — 4.3/5 (227 reviews) ## Avaliações ### "Best IT support software." — 5.0/5 > **Jessica** | *16 de novembro de 2021* | Contabilidade | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that I can help my clients immediately when they need help. > > **Desvantagens**: I wish I could fit the screen to my monitor like I do with remote desktop. I have to use the controls to switch between screens and scroll through the screens when the monitors aren't the same size. > > I have always had a pleasant experience with FixMe.IT. It is easy to use and not very expensive for the features I get. Customer service always responds quickly and has always been very helpful. I like to have this software so I can see what my client sees and fix their issues without having to physically go to their office. I also like being able to log on to client's computers after they leave so it doesn't interrupt their work day. ----- ### "Great bang for the buck\!" — 4.0/5 > **Alex** | *21 de janeiro de 2020* | Relações governamentais | Taxa de recomendação: 9.0/10 > > **Vantagens**: Fixme offers remote admin access to end points that are in the field and not connected to the local domain via VPN or other connection options. This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors > > **Desvantagens**: Sometime the local admin access for restarting as a system service is a bit wonky, its best to setup the PC and unattended access while on the local network to the domain and then kick the device out the door than trying to gain unattended access after the fact. Alsomany competitors have additional functionality to run scripts or gather data about a device in the background without the end user seeing, and Fixme does not offer that from the best I can tell. > > I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly. ----- ### "does what it needs to, good enough remote experience" — 3.0/5 > **Juan** | *1 de maio de 2018* > > **Vantagens**: ability to logon/logoff, remote reboot, simple UI, simple url visit, multiple sessions running at the same time > > **Desvantagens**: too many clicks required by user to run/accept connections, has trouble with QHD resolution, can't enter credentials to run as admin must be ran as a service ----- ### "PC Paramedics use FixMe.IT" — 5.0/5 > **Stephen** | *27 de junho de 2020* | Segurança de rede e informática | Taxa de recomendação: 8.0/10 > > **Vantagens**: The client can watch what the techie is doing. Works reasonably well on a poor rural broadband connection down to 2mb/sec down - 50Kbs up Can see from the dashboard what connections have been made by team members > > **Desvantagens**: Trying to get luddites to run the client - not easy with older users especially. Lockdown has meant connecting to home working users used to having a co-worker close by who could assist. Can take 20 minutes sometimes to start a session\! A simple click and go for the client would be a huge improvement. Lack of Mac support is a big limitation, causing us to utilises two products. Limit on number of unattended clients that can be stored is a pain in the Rse. > > Network issues, Server issues, laptop and desktop issues. Printer issues. All the usual end user problems right down to data recovery on-line. ----- ### "Cheap & Stable" — 5.0/5 > **Olaf** | *4 de fevereiro de 2020* | Gestão da educação | Taxa de recomendação: 7.0/10 > > **Vantagens**: Cheap and stable is the opposite of my ex so that’s a plus. Price -\> Affordable per admin (unless you have 150+ unattended clients) Stability -\> No downtime experienced Self updating client > > **Desvantagens**: - No OSX expert app - No Android expert app - No IOS expert app - No client app for the above either, but that’s clear when you buy. - Unattended client access can be revoked by the user without any hassle. (which isn’t helping if your client computers are used by schoolchildren) - For every 150 unattended seats you need to buy an extra admin license, whether you have more than 1 admin or not > > Reporting the above case (user revokable unattended access) would be taken in consideration by FixMe and that’s the last we heard about it. (almost a year now) ----- Página: 1 / 17\ Próximo: [Próxima página](https://www.getapp.com.br/software/2336/fixme-it?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/2336/fixme-it) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados