--- description: Avaliações detalhadas do FixMe.IT com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o FixMe.IT com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FixMe.IT - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [FixMe.IT](/software/2336/fixme-it) # FixMe.IT Canonical: https://www.getapp.com.br/software/2336/fixme-it Página: 1 / 17\ Próximo: [Próxima página](https://www.getapp.com.br/software/2336/fixme-it?page=2) > Software de suporte remoto projetado para fornecer suporte sob demanda e sem acompanhamento em qualquer lugar do mundo. > > Conclusão: 389 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 389 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Techinline - **Localização**: Toronto Ontario, Canadá - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 39,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local) - **Idiomas**: inglês - **Países disponíveis**: Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Aruba, Arábia Saudita, Austrália, Bahamas, Barbados, Barein, Belize, Benin, Bermudas, Bielorrússia, Bolívia, Botsuana e mais 130 ## Recursos - Acesso a múltiplos monitores - Acesso sem supervisão - Arrastar e soltar - Autenticação de dois fatores - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Compartilhamento de arquivos - Compartilhamento de tela - Controle e acesso remoto - Controles/permissões de acesso - Ferramentas de colaboração - Gestão de conformidade - Gestão de problemas - Gravação de sessão - Gravação de tela - Imagem de marca personalizável - Login seguro - Monitoramento - Painel de atividades ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) ## Categorias relacionadas - [Sistemas de Atendimento ao Cliente](https://www.getapp.com.br/directory/231/customer-service/software) - [Software ITSM](https://www.getapp.com.br/directory/292/it-service-management-itsm/software) - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) - [Software para Trabalho Remoto](https://www.getapp.com.br/directory/1699/remote-work/software) - [Software de Desktop Remoto](https://www.getapp.com.br/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.com.br/software/90948/teamviewer) — 4.6/5 (11636 reviews) 2. [Zoho Assist](https://www.getapp.com.br/software/9913/zoho-assist) — 4.7/5 (1476 reviews) 3. [AnyDesk](https://www.getapp.com.br/software/120039/anydesk) — 4.6/5 (1795 reviews) 4. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24185 reviews) 5. [ISL Light](https://www.getapp.com.br/software/114883/isl-light) — 4.7/5 (779 reviews) ## Avaliações ### "Best IT support software." — 5.0/5 > **Jessica** | *16 de novembro de 2021* | Contabilidade | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that I can help my clients immediately when they need help. > > **Desvantagens**: I wish I could fit the screen to my monitor like I do with remote desktop. I have to use the controls to switch between screens and scroll through the screens when the monitors aren't the same size. > > I have always had a pleasant experience with FixMe.IT. It is easy to use and not very expensive for the features I get. Customer service always responds quickly and has always been very helpful. I like to have this software so I can see what my client sees and fix their issues without having to physically go to their office. I also like being able to log on to client's computers after they leave so it doesn't interrupt their work day. ----- ### "Cheaper than many alternatives" — 4.0/5 > **David** | *9 de fevereiro de 2020* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10 > > **Vantagens**: The price was right. We needed something to quickly connect to a client's computer that didn't cost an arm and a leg. > > **Desvantagens**: It's not as bandwidth efficient as some other products. Some clients have slow internet and FixMe can be a bit laggy with them. > > We need a quick and inexpensive way to get connected to assist our customers and this gets the job done. ----- ### "does what it needs to, good enough remote experience" — 3.0/5 > **Juan** | *1 de maio de 2018* > > **Vantagens**: ability to logon/logoff, remote reboot, simple UI, simple url visit, multiple sessions running at the same time > > **Desvantagens**: too many clicks required by user to run/accept connections, has trouble with QHD resolution, can't enter credentials to run as admin must be ran as a service ----- ### "Best Remote Access Software Available" — 5.0/5 > **R. Curtis** | *21 de novembro de 2018* | Engenharia civil | Taxa de recomendação: 10.0/10 > > **Vantagens**: The is by far the easiest remote access software I have ever used. As an IT manager, this software has saves me $1000s every month. With just a few clicks I can access customer's computers and correct problems while never leaving my office. My customers love this process. I can store computers for anytime access so I can manage many servers and computers 24/7 without requiring brick and mortar access. > > **Desvantagens**: If I could fix a few things I would make this software available for MAC and get a different URL. I have to constantly spell the word "IT". It seems such a simple word but it does not correlate to web browsing to the common internet user. Few people have ever visited a .it domain. > > I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic. ----- ### "Great and easy to use Remote Software" — 5.0/5 > **Christopher** | *14 de novembro de 2017* | Taxa de recomendação: 9.0/10 > > **Vantagens**: - Easy to setup and use. Direct client to site and grab 6 digit code and go. - Unattended client is great for remote access. Just install and system is auto-added to your list - File transfers are as easy as drag and drop and then accept on client side. Can work in the background while files transfer. - Management screen makes it easy to chat with clients and see groups of clients together and their current status - Seeing whether the PC is in use makes interruption a lot less frequent. - Recently fixed issue with controlling multiple clients. (before had to back out and then go back to your list to open a session (was limited to only 1 active session) - Very cost effective versus other solutions. > > **Desvantagens**: Sadly does not support Macintosh PC's at this time. Has no tablet/phone app like some other remote software (would be nice for remote support on things like Android and Apple tablets) > > Being able to remotely manage clients on a day to day basis. ----- Página: 1 / 17\ Próximo: [Próxima página](https://www.getapp.com.br/software/2336/fixme-it?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/2336/fixme-it) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados