Sobre o SAP Concur

O SAP Concur é um dos principais fornecedores mundiais de soluções integradas de gerenciamento de viagens, despesas e faturas, impulsionado por uma busca incansável para simplificar e automatizar esses processos diários. Com o SAP Concur, um aplicativo orienta os funcionários em todas as viagens, as cobranças são facilmente preenchidas nos relatórios de despesas e as aprovações de faturas são automatizadas. Ao integrar dados quase em tempo real e usar inteligência artificial para auditar 100% das transações, as empresas podem ver exatamente o que estão gastando sem se preocupar com pontos cegos no orçamento. As soluções do SAP Concur eliminam tarefas repetitivas, facilitam o trabalho e ajudam empresas a atingirem seu potencial máximo.


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4,3 (2.024)
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Recursos

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Atendimento ao cliente

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,3 /5
(2.024)
Relação qualidade/preço
4,1/5
Recursos
4,2/5
Praticidade
4,0/5
Suporte ao cliente
4,0/5

Já tem o SAP Concur?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 2.024
Priscila
Classificação geral
  • Setor: Construção
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Experiência com SAP Concur

Avaliado em 27/11/2022

Vantagens

O legal do Concur é poder personalizar seu relatório de despesas, poder agrupar ou não as despesas, é fácil encontrar aa classificações de despesas também.

Desvantagens

Pelo app do concur é mais difícil ver o escalonamento de aprovações das despesas (histórico do relatório) e é mais lento a inserção dos recibos.

Daryl Edwine
Daryl Edwine
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Manage business expenses with SAP Concur

Avaliado em 26/03/2023

Vantagens

Mobility: SAP Concur offers robust mobile applications that allow users to manage expenses from anywhere, making it easier to manage expenses on the go.Integration: SAP Concur can be integrated with other enterprise systems, allowing organisations to use Concur with other applications they already use.Visibility - SAP Concur provides real-time visibility into spend, enabling organisations to better understand their spend and make informed decisions.Spend policy management - SAP Concur enables organisations to create and manage spend policies to ensure compliance and risk management.Customer support - SAP Concur offers outstanding customer support and an active user community that can provide guidance and help resolve issues.

Desvantagens

Cost: SAP Concur can be expensive, especially for small businesses, as it requires an annual subscription and may involve additional costs for training and configuration.Complexity: SAP Concur is a complex system that can take time to master and configure, which may require additional training and support.Customisation limitations: Although SAP Concur offers customisation options, it may be limited in certain situations where organisations require further customisation.Limited integration: Although SAP Concur offers integration options, there may be limitations in integrating with some enterprise systems.Customer support: Although SAP Concur offers customer support, it can sometimes be difficult to get a quick response to a technical issue or question.

Angelo
Classificação geral
  • Setor: Internet
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A Comprehensive Review of SAP Concur

Avaliado em 15/01/2023

SAP Concur is a great tool for managing expenses, as it has a lot of features and is highly...

SAP Concur is a great tool for managing expenses, as it has a lot of features and is highly customizable. The platform can be complex to learn, however, and customer support can be slow to respond. However, once you get the hang of the platform, it is an effective tool for managing expenses.

Vantagens

SAP Concur simplifies the expense management process, making it quick and easy to track, approve, and book expenses. It also offers a great deal of customization options, allowing users to tailor their experience to their particular needs. The user-friendly platform also has a wide range of integrations with other software and services, making it easy to sync up with the solutions you already use.

Desvantagens

The learning curve of SAP Concur can be steep for some users, as the platform is quite complex and has a lot of features. Additionally, the customer support team can be slow to respond, and there can be a lack of transparency when it comes to certain processes.

Chris
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Complex and glitchy but better than other options

Avaliado em 07/07/2016

My experience is generally positive - system is up most of the time, things work like they are...

My experience is generally positive - system is up most of the time, things work like they are designed to, etc.

But we have frustrations which seem to be common to most tech companies these days - assumptions are made about how things work in other people's businesses and then tech is designed to meet those assumptions, which may or may not be correct. Then when I try to deal with sales and technical support to meet my needs, I'm told that the system can't do what I want because its not designed that way.

I've managed technology transitions of hardware and software infrastructure for public agencies, professional associations, law firms, and labor unions and in my experience, a technology design team is usually very focused on meeting one or two primary needs such as expense reporting and policy enforcement and will design a system to do that. But very rarely does the team have on the ground experience in how that system will be integrated into the day to day lives of their customers. A sales team might deal with that when sales time comes, but it doesn't seem to be taken into account at the design level and in some cases it may be too late at that point. This has been my primary experience with Concur.

More specifically, data disappears some times - which support claims must be user error because it can't be duplicated on their end. Its possible, but since I've gotten multiple reports of data loss from both tech and non-tech friendly people, I'm not sure that's the whole answer.

In addition, although tech savvy users have no problems with the navigation and features, less tech savvy users struggle significantly. Also, because we have a complex accounting system that cannot be accommodated by Concur reporting, we still have to manually extract the data and enter in spreadsheets to get it into the format we need for accounting system import. I've discussed this issue with a Concur programmer and my account rep and they agree that what I need cannot currently be gotten from the system.

Finally, when things go wrong in the feed between Amex and Concur it just becomes a blame game - its not our fault but theirs - doesn't really get me to a solution.

So, it may be that I have too much work and just wish Concur were able to do more, but I find it limited in its usefulness except for that small group of users for whom it works perfectly.

Vantagens

All the information is in one place, easy to access from any location, generally customizable. Working on integrating travel which should provide greater value. Generally logically designed and easy to use as an administrator.

Desvantagens

Structure of expense types and cost tracking is too rigid; ability to customize outputs is limited to standard accounting systems. But as a non-profit and a union, I don't have a standard accounting system. I need to be able to report in formats required by the federal government (LM2), the State of California (FPPC/Lobbying Reporting), and my board of directors. But the Concur system doesn't have sufficient flexibility of variables to allow for the generation of the complex account code system we use because of these conflicting reporting needs.

So if anyone ever comes out with an expense reporting software that takes those unique needs into account, I will jump in a second. But no one else has anything better so far.

In addition, the fact that any custom fields I create do NOT integrate with the Concur mobile software means that my users have to enter their data in on the mobile and then go to the desktop and add additional data. Before we used custom fields, they were able to use the mobile system exclusively, but we weren't getting all the information I need. So now we have a hybrid system that requires working on the report twice, once when the receipt is uploaded from their mobile device and then again when they want to add the cost centers and submit the report. Doesn't make my users very happy and costs more in time and effort than no customization.

Receipt management at the accounting review level is also very limited and frustrating. Assumes too much

Zobaida
Classificação geral
  • Setor: Construção
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The best for expense management

Avaliado em 18/02/2024

Vantagens

SAP Concur is one of the best tools for managing expenses that keeps every dollar spent managed. SAP Concur is easy to use and has a beautiful user interface, and it can be easily integrated with existing systems.

Desvantagens

There is nothing to dislike about SAP Concur, it is a great software, but SAP Concur is user for company bases I wish they could design a version for single users.

Exibindo 5 avaliações de 2.024 Leia todas as avaliações

Perguntas frequentes sobre o SAP Concur

Abaixo estão algumas perguntas frequentes sobre o SAP Concur.

O SAP Concur oferece os seguintes planos de pagamento:

  • A partir de: US$ 8,00/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do SAP Concur são:

Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

O SAP Concur está nos seguintes idiomas:

alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, francês, holandês, indonésio, inglês, italiano, japonês, norueguês, polonês, sueco, tcheco

O SAP Concur é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O SAP Concur se integra com os seguintes aplicativos:

ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Dynamics GP, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM

O SAP Concur oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para SAP Concur.