Booker
Sobre o Booker
Supere a concorrência com o software para salões e spas do Booker, uma plataforma tudo-em-um que se concentrar nos clientes em vez de entregar manualmente todas as tarefas do dia a dia. O Booker ajuda no gerenciamento de reservas de horários, PDV e os programas de associação e fidelidade ao mesmo tempo que atrai novos clientes e garante que eles voltem. Acesse sua conta do Booker sem interrupção, em qualquer lugar, tudo com um software seguro, econômico, conveniente e baseado na nuvem.
A plataforma é construída em torno dos cinco principais pilares da gestão empresarial:
Atrair: Obtenha reservas de novos clientes pelo seu site e sites de parceiros como Facebook, Yelp, MapQuest, entre outros.
Reservar: Forneça aos clientes a liberdade de agendar horários a qualquer momento com opções de reserva online, por redes sociais e dispositivos móveis.
Vender: Gerencie e otimize as vendas por meio do PDV, processamento de pagamentos, comércio eletrônico e vale-presente, tudo em uma única plataforma.
Gerencie: Assuma o controle dos dados de funcionários, clientes e estoques com ferramentas de rastreamento e geração de relatórios fáceis de usar.
Reter: Crie relacionamentos duradouros com os clientes usando ferramentas de retenção que fornecem a mensagem certa no momento certo.
Imagens
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Alternativas
Fresha
Acuity Scheduling
Genbook
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Avaliações
Já tem o Booker?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Cosmético
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Get booked!
Avaliado em 22/04/2019
After using for over a year, I have grown accustomed to this software and probably will stay with...
After using for over a year, I have grown accustomed to this software and probably will stay with it in the foreseeable future!
Vantagens
After using several booking software, this has been my go-to and preferred booking method for my cosmetic business. Sales tracking and inventory management are easy to monitor. The included POS system is easy to use as well and has been convenient!
Desvantagens
Calendar compatibility is a con, however, I enjoy manually tracking within the software.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great business partner
Avaliado em 24/09/2019
Vantagens
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
Desvantagens
It can be difficult to maneuver around in the settings.
Alternativas consideradas
MindbodyRazões para escolher o Booker
Because booker offered on line gift certificates.Razões para mudar para o Booker
I liked that people do not have to have an account to get in the site or to schedule a massage.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Decent but not great
Avaliado em 24/01/2017
I like using Booker for its ease of use. It can get confusing since there are multiple ways to do...
I like using Booker for its ease of use. It can get confusing since there are multiple ways to do the same task, though. However, with different learning styles, it is a pretty easy system to teach to people. It is very beneficial as well to allow all therapists to be able to check schedules from home. Our clients like the email and text appointment reminders. We also like the hire Frederick program. It is an easy way to market and bring back old customers or get new ones to rebook. The email they receive after their services is also beneficial for us to understand customer satisfaction and we can immediately respond to negative feedback, grow, learn and maintain customer relations. Their customer service is very good. They are always very prompt with responding to an issue.
My problems with Booker are they have a tendency to glitch often or significantly slow down the system so we have had to resort to either trying a mobile device or handwriting credit slips on occasion. We have also had issues with the online booking and how one picks a therapist which makes things confusing and doesn't always work in our favor so a lot of client education comes into play. By this, I mean that even if a client picks no therapist preference at the beginning they still must choose at the end. Or sometimes they pick a therapist and it doesn't show as a request. I am currently finding out that the credit card processing linked to their service does not have the best rates but it would be more expensive to use another processing system and have to pay Booker's fees. Finally, we have learned the hard way that if a client pays in advance and you do not block out the time slot then another client can book in that same slot.
Vantagens
Ease of use can be accessed remotely by all therapists, no additional cost per therapist for use, HireFrederick program
Desvantagens
Online booking inconsistency with picking a therapist and it not being a request vs no preference and still having to choose a therapist. Glitchiness! Slowness! Taking payment in advance opens time slot for others to book in. Feeling stuck with their credit card processing or high fees to use another one with better rates
Resposta do Mindbody
Thank you for using Booker Kristin. We'd love to work with you to help with any issues you're having with using the system - reach out to [email protected] if we can help!
Thank you so much for using Booker!
- The Booker Team
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Booker review
Avaliado em 15/10/2019
I hated them and will never go back. Absolutely negligent business practices by their vendor...
I hated them and will never go back. Absolutely negligent business practices by their vendor companies.
Vantagens
When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.
Desvantagens
The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.
- Setor: Clínica de saúde mental
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Gets the job done, but can glitch frequently.
Avaliado em 31/03/2019
Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for...
Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for multiple providers at once which I believe impacted overall experience guests had at the spa.
Vantagens
I liked the ease of integrating new specials or services we were offering. It was generally easy to navigate and was also integrated with our website which was convenient and allowed guests to easily book online.
Desvantagens
At the time I was using Booker, I experienced many times where the program would freeze out would have really slow load times which made it difficult during high volume times at the spa.
Perguntas frequentes sobre o Booker
Abaixo estão algumas perguntas frequentes sobre o Booker.P: Que tipo de planos o Booker oferece?
O Booker oferece os seguintes planos de pagamento:
- A partir de: US$ 139,00/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Booker?
Os clientes habituais do Booker são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Booker está?
O Booker está nos seguintes idiomas:
inglês
P: O Booker é compatível com dispositivos móveis?
O Booker é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Booker se integra com quais outros aplicativos?
O Booker se integra com os seguintes aplicativos:
Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter/X
P: Que nível de suporte o Booker oferece?
O Booker oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Booker.
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