--- description: Avaliações detalhadas do Booker com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Booker com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Booker - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de SPA](/directory/69/spa-management/software) > [Booker](/software/90769/booker) # Booker Canonical: https://www.getapp.com.br/software/90769/booker Página: 1 / 41\ Próximo: [Próxima página](https://www.getapp.com.br/software/90769/booker?page=2) > Software de agendamento, programação, PDV e marketing online baseado na nuvem: tudo de que precisar para administrar melhor o spa ou salão. > > Conclusão: 981 usuários atribuíram a nota **4.1/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.1/5** | 981 Avaliações | | Praticidade | 4.1/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Mindbody - **Localização**: New York, EUA - **Fundada**: 2000 ## Contexto comercial - **Preço inicial**: US$ 139,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Estados Unidos, Reino Unido ## Recursos - API - Agendamento - Agendamento automatizado - Agendamento de compromissos - Agendamento de grupo - Agendamento de tarefas - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Assinatura eletrônica - Automação de marketing - Automação de pedidos - Banco de dados de clientes - Banco de dados de funcionários - Banco de dados do cliente - Barcode/Ticket Scanning - CRM - Campos personalizáveis - Cobrança e faturamento - Compras e recebimento ## Integrações (7 no total) - Clover - Google Analytics 360 - Google Calendar - Keap - Mailchimp - Meta for Business - Twitter/X ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de SPA](https://www.getapp.com.br/directory/69/spa-management/software) ## Categorias relacionadas - [Software de SPA](https://www.getapp.com.br/directory/69/spa-management/software) - [Sistemas de Reservas](https://www.getapp.com.br/directory/83/reservation-online-booking/software) - [Sistemas PDV](https://www.getapp.com.br/directory/195/point-of-sale/software) - [Sistemas para Salão de Beleza](https://www.getapp.com.br/directory/212/salon/software) - [Sistemas de Agendamento](https://www.getapp.com.br/directory/233/scheduling/software) ## Alternativas 1. [Calendly](https://www.getapp.com.br/software/102609/calendly) — 4.7/5 (4090 reviews) 2. [Google Calendar](https://www.getapp.com.br/software/91461/google-calendar) — 4.8/5 (4073 reviews) 3. [Vagaro](https://www.getapp.com.br/software/103275/vagaro) — 4.7/5 (3630 reviews) 4. [Goldie](https://www.getapp.com.br/software/2061688/goldie) — 4.8/5 (1135 reviews) 5. [Acuity Scheduling](https://www.getapp.com.br/software/91169/acuity-scheduling) — 4.8/5 (5744 reviews) ## Avaliações ### "Get booked\!" — 5.0/5 > **Janet** | *22 de abril de 2019* | Cosmético | Taxa de recomendação: 10.0/10 > > **Vantagens**: After using several booking software, this has been my go-to and preferred booking method for my cosmetic business. Sales tracking and inventory management are easy to monitor. The included POS system is easy to use as well and has been convenient\! > > **Desvantagens**: Calendar compatibility is a con, however, I enjoy manually tracking within the software. > > After using for over a year, I have grown accustomed to this software and probably will stay with it in the foreseeable future\! ----- ### "Using it for our Med Spa" — 5.0/5 > **Michael** | *24 de setembro de 2019* | Consultório médico | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system. > > **Desvantagens**: We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances. > > Booker does what we need, support has always been responsive and it is easy to use. ----- ### "WISH I COULD GIVE 0 STARS" — 1.0/5 > **Allison** | *22 de abril de 2017* | Varejistas > > **Vantagens**: Right now, nothing. I'm so beyond frustrated. NOBODY IS N EVER AVAILABLE FOR CUSTOMER SERVICE\!\! > > **Desvantagens**: IT NEVER WORKS AT ALL\!\!\! CUSTOMER SERVICE IS NEVER THERE TO HELP\! DO NOT USE\!\! > > I have had Booker since May, 2015. At first, minor glitches were sparse. An interruption in our day, but we were able to keep going. Recently, the interruptions have been more of an occurrence and lasting longer. I run a company and this is absolutely absurd. I can not do business if my main computer booking program is down. We constantly have pop ups on "We are working on it", "We are currently seeing slowness". On two separate occasions, their entire website was DOWN. Like, they forgot to pay and it was taken down. Ummmm... that is your business. How can that happen? And being a faithful client for two years, you think that you would give us a heads up if you are taking it down DURING PEEK HOURS. Today, on a Saturday of all days (Saturdays are BUSY for salons) we have the good ol' standby of "An Internal Server Error Has Occurred". This has lasted about two hours now. So, I can not ring people out, I can't check them in, I can't see our schedules.... I CAN'T RUN MY BUSINESS. Anytime you call customer service, it'll ring twice and go to a busy tone, OR they prompt you to leave a message after one minute for NO ONE to call you back. THEY ARE NEVER AVAILABLE. Customer service???? Give me a BREAK\! They have the worst customer service ever. Oh, and my sales rep, the nicest guy ever. Who told me I could call him anytime... well.... he won't return my calls, or my emails. OR ANYTHING. I'll get a generic email from The CEO of the company that all of their clients have been BCC'd on about their recent issues and what they are doing to fix it. Meanwhile putting the blame on anyone or anything else other than themselves. I'm so beyond frustrated with this company, their lack of accountability, their "customer service", their whole being. They have lost me SO MUCH MONEY. The great customer service I am able to give my clients, leaves me looking stupid when I don't know they have an appointment, or when I'm struggling to ring them out on a 1980s credit card machine. We look pathetic. People don't want to come back to us and also, I'm left giving free services or discounts for the inconvenience to try and keep my clients happy. I will be taking my business elsewhere. As far as I'm concerned, Booker owes me $ for the past 5 months of terrible service (we will give them a break on the other 19 months). They also owe me probably $ in LOST WAGES. ----- ### "Look elsewhere for scheduling & business software" — 3.0/5 > **Valerie** | *10 de fevereiro de 2023* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10 > > **Vantagens**: can access schedule from mobile devices || clients can book appointments via web link > > **Desvantagens**: unreliable , inconsistent, lack of ownership when software not working, lack of ownership when they add services to our list that we don't offer, no report is accurate > > disappointed ----- ### "Frustrated user of six years" — 2.0/5 > **Ella** | *31 de dezembro de 2019* | Varejistas | Taxa de recomendação: 0.0/10 > > **Vantagens**: All the features they supposedly offer. > > **Desvantagens**: No customer support, terrible training, and my staff does not feel like it’s easy to use. It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more. They seem to be prompt when they’re selling you something to add cost to your service but not when you need help. And their support has no solutions or work around options. > > I’ve been using this software for six years the features seem promising but the reality of them are not easy to use and implement or take too long for customer service. It is not customizable for a large scale salon and that is not what bothers me the most, it’s when you call Support and they have no solutions except we don’t do that. And I mean repeatedly that is what I get from their Support team. ----- Página: 1 / 41\ Próximo: [Próxima página](https://www.getapp.com.br/software/90769/booker?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/90769/booker) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados