Booker

4,1 (976)
Escreva uma avaliação!
Software para gestão de empresas para salões de beleza e spas

Sobre o Booker

Supere a concorrência com o software para salões e spas do Booker, uma plataforma tudo-em-um que se concentrar nos clientes em vez de entregar manualmente todas as tarefas do dia a dia. O Booker ajuda no gerenciamento de reservas de horários, PDV e os programas de associação e fidelidade ao mesmo tempo que atrai novos clientes e garante que eles voltem. Acesse sua conta do Booker sem interrupção, em qualquer lugar, tudo com um software seguro, econômico, conveniente e baseado na nuvem.

A plataforma é construída em torno dos cinco principais pilares da gestão empresarial:

Atrair: Obtenha reservas de novos clientes pelo seu site e sites de parceiros como Facebook, Yelp, MapQuest, entre outros.

Reservar: Forneça aos clientes a liberdade de agendar horários a qualquer momento com opções de reserva online, por redes sociais e dispositivos móveis.

Vender: Gerencie e otimize as vendas por meio do PDV, processamento de pagamentos, comércio eletrônico e vale-presente, tudo em uma única plataforma.

Gerencie: Assuma o controle dos dados de funcionários, clientes e estoques com ferramentas de rastreamento e geração de relatórios fáceis de usar.

Reter: Crie relacionamentos duradouros com os clientes usando ferramentas de retenção que fornecem a mensagem certa no momento certo.


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Está em dúvida sobre o Booker? Compare com uma alternativa popular

Booker

4,1 (976)
VS.
Mais avaliado

Preço inicial

US$ 129,00
mês
US$ 20,00
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

84
122

Integrações

7
49

Praticidade

4,1 (976)
4,6 (5.614)

Relação qualidade/preço

3,9 (976)
4,7 (5.614)

Atendimento ao cliente

4,1 (976)
4,7 (5.614)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,1 /5
(976)
Relação qualidade/preço
3,9/5
Recursos
3,9/5
Praticidade
4,1/5
Suporte ao cliente
4,1/5

Já tem o Booker?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 976
Capri
Capri
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Booking appointments with a few clicks!

Avaliado em 17/12/2019

Easy to use, easy to book, easy to look at past and future bookings!

Easy to use, easy to book, easy to look at past and future bookings!

Vantagens

Excellent for booking appointments for guests. Easy to pull up upcoming and past bookings with names and dates.

Desvantagens

This is a wonderful program that hasn't failed us yet. We have our employees using this program with no issues at all.

Michele
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great business partner

Avaliado em 24/09/2019

Vantagens

I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.

Desvantagens

It can be difficult to maneuver around in the settings.

Alternativas consideradas

Mindbody

Razões para escolher o Booker

Because booker offered on line gift certificates.

Razões para mudar para o Booker

I liked that people do not have to have an account to get in the site or to schedule a massage.
Charles
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Are the Other Reviewers Using the same Booker as Myself: Terrible App

Avaliado em 26/02/2023

I can't believe that 956 people left a review on this website and the average is 4.10! My best...

I can't believe that 956 people left a review on this website and the average is 4.10! My best guess is you are only using the software as a glorified version of paper schedule book. If you are using more than just the most very basic functions of this software you would know just how bad it is. Again not boasting, but I have multiple IT related degrees and various certifications plus 25+ years experience in various IT roles. I say that to tell you that we would be spending a fortune on tech support to help us, hours on the phone with Booker and without a doubt we would have already switched to another brand of software by now. If I had the time, I would research other products and switch tomorrow. Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics business, so I'm resigned to make the most of it for now. One last thing, I was told that Mindbody bought Booker to use it solely for hair salons, spa, barbers and similar types of businesses. I notice quite a few reviews on here that aren't remotely related to the Beauty industry. I can also tell you that the software still has categories like Transportation, Swimming, Soccer, Auto Repair, Floral, Electronics repair and many more when setting it and the services up.

Vantagens

It's hard to list any pros when there are so many cons to this App.

Desvantagens

Too many issues to list. There are literally options on the App and on the web version that do not work. I mean I have literally called Booker support to discuss an option I am looking at to find out it doesn't currently work. The least they could do is remove the option to save people from wasting their time. There are options that are available that have not worked in the nearly 3 years we have been using the software. I've sent trouble tickets to support and received replies that were not even related to the question I asked. I'm not boasting, being sarcastic, etc, but I guarantee you that I know more about the Booker software than their Level 1 Techs and probably more than some Level 2 techs.

Sharmila
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Booker review

Avaliado em 15/10/2019

I hated them and will never go back. Absolutely negligent business practices by their vendor...

I hated them and will never go back. Absolutely negligent business practices by their vendor companies.

Vantagens

When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.

Desvantagens

The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.

Angelica
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Enhance Your Salon's Success with Booker's Integrated Business Management Platform

Avaliado em 11/06/2023

Although I did not actively work in salon management during my internship at the university in...

Although I did not actively work in salon management during my internship at the university in pharmaceutical product development and research, I did get the chance to learn more about Booker's features and functionality. Booker was a useful tool for improving our scheduling procedures and keeping client information as a member of a small team in charge of planning events and appointments. Smooth transactions and inventory management were made possible by the software's user-friendly interface and integrated point-of-sale system. Despite the fact that my knowledge of Booker was limited, it gave me a peek of what it might do as a whole salon management system.

Vantagens

A wide range of features provided by Booker simplify salon and spa operations. Its user-friendly interface makes staff organization, client administration, and appointment scheduling easier. The software's integrated point-of-sale system allows for easy inventory management and transaction processing. Automated email campaigns and loyalty programs are only two of the marketing techniques that Booker uses to draw in new customers and keep the ones it already has. The reporting and analytics tools enable data-driven decision-making and offer insightful information about business performance. Booker gives salon professionals and owners the tools they need to streamline their business operations and improve client satisfaction with the help of its configurable features and mobile app.

Desvantagens

One drawback of Booker is its somewhat expensive cost, which could be problematic for independent or smaller salon businesses with tight funds. Some users could first have a steep learning curve that makes it difficult to become skilled in using all the capabilities. Although Booker provides a wide range of functions, some specialized or niche salon businesses could need more modification or integration with specialized software. There have been sporadic reports of technical issues or system slowdowns, which could affect how effectively salon operations run and how the user experience is.

Exibindo 5 avaliações de 976 Leia todas as avaliações

Perguntas frequentes sobre o Booker

Abaixo estão algumas perguntas frequentes sobre o Booker.

O Booker oferece os seguintes planos de pagamento:

  • A partir de: US$ 129,00/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Não disponível

Os clientes habituais do Booker são:

Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

O Booker está nos seguintes idiomas:

inglês

O Booker é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Booker se integra com os seguintes aplicativos:

Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter/X

O Booker oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Booker.