Hotelogix
Sobre o Hotelogix
O Hotelogix é um sistema intuitivo usado por hotéis, resorts, apartamentos com serviço, albergues, acampamentos, pousadas, pensões e até redes de hotéis. Com recursos adaptáveis, propriedades de pequeno e médio porte podem obter uma vantagem comercial com custos mínimos de configuração e operação.
Como uma solução completa de gerenciamento de hotéis, o Hotelogix abrange todo o espectro de aplicações de que todo hoteleiro precisa para otimizar as operações internas, promover negócios e incentivar o aumento de vendas e lucros. Projetada com as tecnologias mais recentes baseadas na Internet, a prática interface gráfica do usuário do sistema simplifica e otimiza tarefas comuns do dia a dia. Ela também é fácil de usar, para que a equipe do hotel possa começar a trabalhar rapidamente, com pouco ou nenhum tempo de inatividade. O sistema pode ser integrado a todos os principais gateways de pagamento com cartão de crédito, além de outras integrações de terceiros para contabilidade, EPABX, tíquete de pedido de cozinha e muito mais.
Veja o comentário de um dos clientes:
"Após uma longa e incansável pesquisa, o Hotelogix continuava em primeiro lugar nas listas de programas que atendiam às nossas necessidades. Vimos que havia um período de avaliação gratuita, então nem precisamos dizer que resolvemos experimentá-lo. Ficamos impressionados com todas as funcionalidades do programa. Tanto que nem terminamos o período de avaliação. Compramos o programa no segundo dia. Ele se encaixa tanto na maneira como os hotéis são administrados na Grécia, que nem hesitamos em comprá-lo.
As reservas literalmente dobraram desde que começamos a usar o Hotelogix, porque a distribuição está sempre aberta para os agentes de viagens online e os hóspedes sempre encontram disponibilidade nas datas que procuram.
Recomendamos o Hotelogix para qualquer pessoa do setor hoteleiro, seja para hotéis pequenos ou grandes. Ela dá tranquilidade, permite que você gerencie seu hotel de maneira inimaginável e, o mais importante, facilita muito a sua vida."
- Gina Mantzioris, Gerente, Hotel Vanessa, Grécia
Preços a partir de:
US$ 3,99/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Consumidores típicos
- Autônomos
- Pequenas empresas (2-50)
- Médias empresas (51-500)
- Grandes empresas (500 ou mais)
Implantação
- Baseado na nuvem
- Instalação local
Preços a partir de:
US$ 3,99/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Imagens
Recursos
Total de recursos do Hotelogix: 38
Alternativas
Clock PMS
Canto
Wix
TeamViewer Remote
Avaliações
Já tem o Hotelogix?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Hx- an awesome product
Avaliado em 22/02/2019
Great and Whole some product, especially after using old Client-server products
Great and Whole some product, especially after using old Client-server products
Vantagens
Its features and user friendliness, also the intuitive nature of the application, making it easy to work with
Desvantagens
Chat Support a little cumbersome and the report options are exhaustive
Resposta do Hotelogix
Thank you for your feedback, Ajoy. Congrats on making the switch from a server-based software to cloud. We are glad that you find Hotelogix PMS user-friendly and intuitive. At Hotelogix, we are always looking for ways to create a delightful customer experience for our 1500+ customers.
- Setor: Terceirização/Deslocalização
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
It's features are comparable to any desktop PMS and better than all the cloud-based PMS I have...
Avaliado em 28/07/2017
We are able to better report our daily revenues, better track an accurate average daily rate. We...
We are able to better report our daily revenues, better track an accurate average daily rate. We find the night audit function to be very useful to promote security of the data for passed reservations and revenue reporting. The Housekeeping module really helps with cleaning of the room on time and the POS is very helpful for guests incidentals and room charges.
Vantagens
In terms of functionality, ease of use, reporting, reservations management, Hotelogix's Property Management System cloud-based system is comparable to many non-cloud based (desktop) PMS such as RDPWin, Opera Lite, etc., and I have used most of the big desktop system and many cloud-based systems. I love the following features of Hotelogix's PMS.
- Front Desk Check-in and Check-out process is easy to use
- Able to do Split Reservations with ease
- Group Reservation and Management of Group Blocks
- Admin console is user-friendly and able to set-up or change rates with ease
- Creating special packages, promos and group codes is easy
- Corporate partners, travel agents can login to their accounts to track bookings, commission or invoice outstanding.
- Accounts Integration and Posting to City Ledger for Corporate bookings
- TripAdvisor Review Integration for clients
- Housekeeping Management of Rooms with ease
- Restaurant Point of Sale Module is superb
- Booking Engine easy to set-up and user-friendly
- Channel Manager Integration is quite easy to work with
- Revenue Report for Daily, Weekly or Monthly use. Helps with Revenue Management for hotel
- Export/Import Feature to Excel, CSV or PDF
- City Ledger Accounts integrate well with Xero account system and QuickBook imports
- Technical support team is always available to assist, even though we are worlds apart and in very different time zones (11 hours apart)
Desvantagens
No primary cons for me, except that the graphics of the Booking Engine could be improved and larger to fit screen for ease of viewing.
Resposta do Hotelogix
Hi Mario,
Thanks for taking the time to share your experience! It¿s great to know how Hotelogix has helped you to have a better control over your property. We appreciate your valuable suggestion, and this will be passed on to the team concerned.
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Outro durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Worst purchase of my life!
Avaliado em 21/03/2017
During the transition from one reservation software we were using to Hotelogix, they changed the...
During the transition from one reservation software we were using to Hotelogix, they changed the channel manager over before it was ready to be online and usable. We had to use both Hotelogix software and the previous software we had been using for about 3 weeks- transferring reservations back and forth so we could take payments and keep all of the reservations straight. They didn't get our payment processing set up for weeks after going live with their software. We had reservations coming into Hotelogix from Booking.com, Expedia and etc but couldn't process the credit card payments! I wouldn't recommend this software to my worst enemy! Also- they gave us a discount to pay a year in advance. Then they took about two months to get the software working for us. Then when I wasn't happy with it, they refused to refund ANY of my money! STAY AWAY from Hotelogix!!
Vantagens
It looks good when they demo it quickly but beware. I can say it was easy to set up pricing, open and close rooms, tings like that but the good pales in comparison to the overall bad experience.
Desvantagens
It's not user friendly. There are way too many steps required to do even the most basic of operations. The support is horrible in that you can only email them and hope for a response. There is no number to call to get help if you are in the middle of checking a guest in and something goes wrong or you just have a question.
Resposta do Hotelogix
We have already addressed your concerns, as listed below,
Transition to New Channel Manager:
We had planned the transition and all existing reservations were uploaded. However, as with any system, the reservations that flow in during the transition time had to be manually uploaded. All new reservations from Channel Manager started flowing in to the PMS once the transition was completed.
Payment Gateway:
The payment gateway vendor from your end was unable to furnish required information for the integration. Eventually, when you switched to another Payment Gateway vendor, there was an issue with their sign-up which delayed the process further. Once the right version was signed-up, the integration was completed quickly.
Credit Card Issues:
Recording the Credit Card information within the PMS is against the PCI Compliance and industry accepted best practices. We offered an alternative solution that many of our clients use (Locator Emails) but this wasn’t taken up.
Support:
We have a dedicated account manager for all our clients to help resolve any issues on priority especially during onboarding. We also have a 24x7 live chat support for our clients, apart from the regular Email support. We have over 1000 clients in 100 countries that are using the system effectively. As with every system, there is a certain way of working to ensure the system integrity and best practices are followed and these can’t be changed upon individual client requests. We pride ourselves in the value that our product brings to the table and offer an unrestricted free trial for 15 days so the user can try the system in depth. Please note that you decided to go with discounted pricing for a yearly contract and such discounted yearly contracts are not refundable.
We are more than willing to discuss and resolve any open issues with our current or past clients. Also, we always appreciate feedback, whether positive or negative since it provides us with the opportunity to learn and grow as an organization.
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Smart desition
Avaliado em 18/07/2019
It has been great expirience and keep adding more features to it. Keeps improving.
It has been great expirience and keep adding more features to it. Keeps improving.
Vantagens
We were looking for a software that would allow us miltiply user, live reports and that be accesable every and we found one that does more than that. One of the biggest plus that has is the support team always available to assist you in reaching you goals. This is one very important tools every business need to have to increase sales and make the operations more efficient.
Desvantagens
Technical support
Generals reports
Easy to use
Alternativas consideradas
TeamViewer RemoteRazões para escolher o Hotelogix
EasierSoftware anterior
CantoRazões para mudar para o Hotelogix
Has more feature and was easy to useResposta do Hotelogix
Hi Milka!
Thanks a lot for your review and yes, we promise to keep adding better and more features so hoteliers like you can have the best experience possible, on our platform. Thanks for choosing Hotelogix!
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Good Value
Avaliado em 10/12/2021
Not having any PMS to compare to this, I will say that they are pretty great if you have the...
Not having any PMS to compare to this, I will say that they are pretty great if you have the patience. It's like going to COSTCO, don't go if you are in a hurry or hungry. 2 years in, we are pretty happy with it, we just had to adjust our wants and needs to the program. I suppose that goes for whatever program you select. If you are a small business, this is a good choice, even with the snags.
Vantagens
Does much more than I need but I am happy it's there if I need it.
Customer service is frustrating but they always fix whatever issue you have, if it is fixable.
I think this product is probably the best you will find out there for the money and service provided. I shopped a long time before selecting this PMS.
Desvantagens
The learning curve was brutal, at least for people with absolutely no previous experience. However, my account manager was always egar to help. He was always there for us.
Unable to go back and update or correct information after night audit. After night audit you are litteraly locked out of doing anything. We hate night audit but understand other properties needing it.
When you do locate a help area you have no option to "search" for your problem.
We hate that this system wants to round off. You can't just opt out of the rounding option so when it figures you have a wierd carryover, it automatically adjusts it, causing us problems closing folios sometimes.
Unable to provide the customer with a full bill showing room charges, payments etc until checkout and night audit has been completed.
Perguntas frequentes sobre o Hotelogix
Abaixo estão algumas perguntas frequentes sobre o Hotelogix.P: Que tipo de planos o Hotelogix oferece?
O Hotelogix oferece os seguintes planos de pagamento:
- A partir de: US$ 3,99/mês Ver planos de pagamento
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Hotelogix?
Os clientes habituais do Hotelogix são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Hotelogix está?
O Hotelogix está nos seguintes idiomas:
alemão, espanhol, francês, inglês, português, russo, tailandês, turco, árabe
P: O Hotelogix é compatível com dispositivos móveis?
O Hotelogix é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Hotelogix se integra com quais outros aplicativos?
Não temos informações sobre quais integrações o Hotelogix oferece.
P: Que nível de suporte o Hotelogix oferece?
O Hotelogix oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
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