
Aspire
Sobre o Aspire
Aspire é uma solução de gestão empresarial baseada na nuvem para prestadores de serviços nos setores de paisagismo, remoção de neve e gelo, além de zeladoria, com receita superior à US$ 3 milhões. Os principais recursos incluem estimativa, agendamento, compras, controle de horas móvel, faturamento, custo de trabalho, integração de contabilidade e folha de pagamento, e gestão do relacionamento com o cliente (CRM, na sigla em inglês).
Diga adeus às frustrações de usar soluções desconectadas para gerenciar o negócio de serviços. A funcionalidade de ponta a ponta do Aspire fornece uma única fonte de verdade para todas as áreas da operação ao exibir o cenário de dados e os prestadores de serviços de zeladoria necessários para tomar decisões em tempo real que afetarão os resultados.
A plataforma de software como serviço (SaaS, na sigla em inglês) baseada na nuvem é acessível em smartphones, tablets, laptops e desktops e é sincronizada instantaneamente com um aplicativo móvel, para que técnicos, equipes ou pessoal em campo possam acessar as informações de trabalho necessárias, no momento certo. As atualizações do quadro de horários ficam imediatamente disponíveis no aplicativo móvel e o controle do tempo no dispositivo móvel permite que os funcionários registrem a entrada e saída do trabalho com facilidade, além de garantir a geração de relatórios precisos das horas de trabalho.
Melhore a satisfação do cliente e o controle de qualidade com a ferramenta de inspeção de local do Aspire. Essa ferramenta ajuda técnicos e membros da equipe a capturar qualquer problema encontrado no local, permitindo que anexem fotos e acessem anotações aos tíquetes de serviço. Documentar esses problemas de forma precisa permite que as empresas os abordem de maneira proativa e eficiente para garantir a melhor experiência possível ao cliente. A ferramenta de inspeção do local também pode ajudar as equipes a estabelecer e atender aos padrões de qualidade de desempenho, o que pode ajudar a aumentar a retenção e a satisfação do cliente.
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Avaliações
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- Setor: Serviços de Facilities
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Aspire Can be Your Best Friend
Avaliado em 11/07/2022
Overall, I think Aspire is great. It has helped our business grow and gain better insight into the...
Overall, I think Aspire is great. It has helped our business grow and gain better insight into the true costs on a job by job basis.
Vantagens
Aspire can seem very daunting at first glance, but if you take the time to really dig in and learn it, Aspire is fantastic. I like that it updates in real time. That you can track productivity on a ticket by ticket basis. The ability to apply all costs to individual tickets to better understand the job profitability. And you can build pretty much any report you could ever need.
Desvantagens
There are work arounds when it comes to billing set up (like getting the bill to info to match a certain Management Groups needs). I would like to be able to use a customer's email more than once, because of billing work arounds.
Resposta do ServiceTitan
Thank you, Alex! We truly appreciate your comments and feedback, especially as a long-time user who has grown with our product. We're so glad you find the real-time and financial related information and reporting so valuable. Implementing new software can be daunting at first, but so glad you and the team worked through the details!
Great feedback and use-case as well for using customer data. We'll be sure to pass this along to our team.
Grateful for your perspective and insights! If you ever want to share more, just let us know!
- Setor: Agricultura
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
4 years into Aspire, what can it do for us.
Avaliado em 28/08/2024
Overall I am very pleased with Aspire. The Property Intel integration has been an absolute game...
Overall I am very pleased with Aspire. The Property Intel integration has been an absolute game changer for us. As we move forward with Aspire and Pi the data that we are able to collect and store for our clients is invaluable. The support portal and all who have answered my ticket request have always made it easy to get answers on issue or to have a problem corrected that I may have caused.
Vantagens
The continued support and strive to be the most complete program that we could use. The integrations that are in place and that are planned for the future will only enhance the program and it’s necessity to keep us ahead of the curve. The API integrations that add to the value and ease of estimate generation will/are becoming a valuable tool for our managers. The PI integration that allows me to support 6 Branches with Maintenance estimates that are mapped using PI Complete and have all of the information that our crews would need to perform their daily task.
Desvantagens
The lack of ability to restrict some of the user roles from being able to reset an estimate to bidding.
Resposta do ServiceTitan
Ron,
Thank you for your detailed and positive review! We’re thrilled to hear that Aspire has been a valuable asset to your operations over the past four years.
It’s fantastic to know that the integrations, particularly with Property Intel, have been game changers for you and that they’re enhancing your ability to support multiple branches efficiently. We’re also glad to hear that our support team has been responsive and helpful in addressing your needs.
We appreciate your feedback on the ability to restrict certain user roles from resetting estimates, and we’ll take that into account as we continue to improve our platform.
Thank you for your trust in Aspire and for being a valued part of our community. If you have any more suggestions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to support your growth and success!
- Setor: Construção
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Very poor support
Avaliado em 22/01/2024
Lots of functions do not work the way it is intended. Very buggy. Runs really slow and crewmobile...
Lots of functions do not work the way it is intended. Very buggy. Runs really slow and crewmobile is very outdated as well as the catalog still doesn't function properly.
Vantagens
That it is cloud based and works with iPhones.
Desvantagens
It is very difficult to get tech support. Works like dealing with any other big corporation where the person helping doesn't know what they are doing and you have to submit help tickets. Takes a long time to get help and very likely will not be resolved.
Resposta do ServiceTitan
Chasin -
We're very sorry to hear about your experience. Our AspireCare team is dedicated to ensuring your team is successful. We'll make sure they know you've had some challenges and look forward to working with you more closely.
- Setor: Serviços meio ambientais
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Aspire is a great software for Landscaping
Avaliado em 31/10/2024
Great software for landscaping industry. We enjoy having an all in one feature for our scheduling,...
Great software for landscaping industry. We enjoy having an all in one feature for our scheduling, invoicing, proposals, and estimating jobs.
Vantagens
The proposals that we are able to create along with the data needed to ensure proper pricing of jobs.
Desvantagens
The inability to delete invoices from system easily or proposals not being used.
- Setor: Serviços meio ambientais
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Aspire Into Our Second Year
Avaliado em 27/06/2024
There was a big learning curve with the implementation and getting the teams plugged in and...
There was a big learning curve with the implementation and getting the teams plugged in and operational but once it all came together the benefits were apparent. We're tracking performance much better then in the past and more efficiently as well. The continuing support from the Aspire team has been great as well.
Vantagens
The two biggest challenges facing landscaping companies I find are 1. managing maintenance labor while delivering quality and 2. creating and tracking billable opportunities with efficiency. Aspire excels in both of these categories. The operational side of the software is excellent and gives the branch teams the tools they need to estimate, schedule and track performance. The estimating, job costing, scheduling and the crew mobile functions are all solid and perform well.
Desvantagens
On the flip side the administrative and accounting side of Aspire has some challenges integrating smoothly with our accounting system. The inability to reverse transactions easily is an example. There are some good checks in place like the EOM checklists to keep everything balanced though. A fully integrated and functional accounting system would be a nice addition to the package. I believe Aspire is working on that.
Alternativas consideradas
JobberRazões para escolher o Aspire
To provide better real time data and take the business to a more efficient, competitive and scalable level.Razões para mudar para o Aspire
Landscape industry reputation and new GM recommended it from prior experience.Resposta do ServiceTitan
Robert,
Thank you for your comprehensive review of Aspire! We're delighted to hear that our platform excels in managing maintenance labor, delivering quality, and efficiently tracking billable opportunities. It's great to know that the operational side of Aspire, including estimating, job costing, scheduling, and crew mobile functions, has been solid and effective for your branch teams.
We appreciate your constructive feedback regarding the integration challenges with your accounting system and the difficulty in reversing transactions. Your suggestion for a fully integrated and functional accounting system is valuable, and we want to assure you that we are actively working on improvements in this area.
We acknowledge that there was a significant learning curve during implementation, but we're pleased to hear that the benefits became apparent once everything came together. It's wonderful that you are now tracking performance more eff
Perguntas frequentes sobre o Aspire
Abaixo estão algumas perguntas frequentes sobre o Aspire.P: Que tipo de planos o Aspire oferece?
O Aspire oferece os seguintes planos de pagamento:
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Aspire?
Os clientes habituais do Aspire são:
51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Aspire está?
O Aspire está nos seguintes idiomas:
inglês
P: O Aspire é compatível com dispositivos móveis?
O Aspire é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Aspire se integra com quais outros aplicativos?
O Aspire se integra com os seguintes aplicativos:
Azuga Fleet, CardConnect, Gmail, Google Calendar, MS Dynamics, Microsoft Outlook, SiteOne
P: Que nível de suporte o Aspire oferece?
O Aspire oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
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