---
description: Avaliações detalhadas do M-Files com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o M-Files com produtos similares.
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title: M-Files - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Documentos](/directory/284/document-management/software) > [M-Files](/software/91125/m-files-dms)

# M-Files

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> O sistema de gestão de documentos (DMS, em inglês) M-Files se integra ao Windows Explorer e a todos os aplicativos Windows, tanto na nuvem quanto no local. É usado para pesquisar, armazenar, compartilhar e gerenciar todos os tipos de arquivos, inclusive documentos do Word, planilhas do Excel, PowerPoint, além de arquivos de e-mail.
> 
> Conclusão: 273 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.4/5** | 273 Avaliações |
| Praticidade | 4.2/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.2/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais |
| Recursos | 4.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: M-Files
- **Localização**: Plano, EUA
- **Fundada**: 1989

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, finlandês, francês, hebraico, holandês, húngaro, inglês, italiano, japonês, norueguês, polonês, português, romeno, russo, sueco, sérvio, sérvio, tailandês, tcheco, turco, ucraniano, vietnamita, árabe
- **Países disponíveis**: Alemanha, Antígua e Barbuda, Austrália, Bahamas, Bangladesh, Barbados, Belize, Butão, Bélgica, Camboja, Canadá, China, Coreia do Sul, Costa Rica, Cuba, Dinamarca, Dominica, El Salvador, Estados Unidos, Filipinas e mais 37

## Recursos

- API
- Acesso offline
- Acesso para Celular
- Acompanhamento de atividades
- Alertas/notificações
- Armazenamento de dados seguros
- Armazenamento de documentos
- Arquivo morto e retenção
- Arrastar e soltar
- Assinatura digital
- Assinatura eletrônica
- Autenticação
- Automatização de processos e fluxos de trabalho
- Automação de documentos
- Automação dos processos comerciais
- CRM
- Captura de documentos
- Classificação de documentos
- Colaboração em equipe
- Compartilhamento de arquivos

## Integrações (14 no total)

- ArcGIS
- AutoCAD
- AutoCAD LT
- ChronoScan
- Docusign
- Dynamics 365
- Google Workspace
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- OpenText Experience Cloud
- Salesforce Sales Cloud

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Gestão de Documentos](https://www.getapp.com.br/directory/284/document-management/software)

## Categorias relacionadas

- [Software de Gestão de Documentos](https://www.getapp.com.br/directory/284/document-management/software)
- [Sistemas de Gestão de Conteúdo](https://www.getapp.com.br/directory/276/content-management-system-cms/software)
- [Programas para Compartilhar Arquivos](https://www.getapp.com.br/directory/422/file-sharing-api/software)
- [Software de Gestão de Conteúdos Empresariais](https://www.getapp.com.br/directory/1261/enterprise-content-management/software)
- [Software de Controle de Versão de Documentos](https://www.getapp.com.br/directory/1475/document-version-control/software)

## Alternativas

1. [Google Drive](https://www.getapp.com.br/software/90762/google-drive) — 4.8/5 (28403 reviews)
2. [Google Workspace](https://www.getapp.com.br/software/90761/google-apps-for-business) — 4.7/5 (17439 reviews)
3. [OneDrive](https://www.getapp.com.br/software/91652/onedrive) — 4.5/5 (12555 reviews)
4. [Microsoft 365](https://www.getapp.com.br/software/90725/microsoft-office-365) — 4.6/5 (14015 reviews)
5. [Microsoft Word](https://www.getapp.com.br/software/91382/microsoft-word) — 4.7/5 (2761 reviews)

## Avaliações

### "Easier to work with files" — 5.0/5

> **David** | *9 de dezembro de 2024* | Aparelhos médicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The search function saves a lot of time finding specific files that we can also share with internal company users in a much easier and faster way. With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance
> 
> **Desvantagens**: There are no failures or bad functions, it has been a good work tool without bad conditions
> 
> It facilitates the work of searching for documents and the authorization to be able to share files with external agents of the company by setting an authorization time of which I want

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### "Metadata-Driven DMS That Makes Content Easy to Find and Govern" — 5.0/5

> **khutso andy** | *29 de outubro de 2025* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Metadata-driven filing (find by what it is, not where it’s stored).&#10;&#10;Fast search \&amp; dynamic views with full-text + metadata filters.&#10;&#10;Strong version control (check-in/out, history, single source of truth).&#10;&#10;No-code workflows \&amp; reminders that speed up approvals and reduce errors.&#10;&#10;Tight Microsoft 365/Teams integration without duplicate copies.&#10;&#10;Granular security \&amp; audit trails for compliance and governance.&#10;&#10;e-Sign support and traceability for regulated processes.&#10;&#10;APIs/extensibility to connect ERP/CRM/LOB systems.
> 
> **Desvantagens**: Complex permissions at scale can be time-consuming to design/audit.&#10;&#10;Performance can dip on very large vaults without tuning/archiving.&#10;&#10;Admin learning curve for advanced metadata/workflow design.&#10;&#10;UI consistency varies between desktop, web, and mobile clients.&#10;&#10;Occasional sync/refresh delays across clients under heavy use.&#10;&#10;Limited built-in analytics (often pair with BI for rich reporting).
> 
> M-Files has been a reliable, metadata-first platform that dramatically improves how we find, govern, and collaborate on content. Search and dynamic views surface the right document and version in seconds, while no-code workflows standardized approvals and cut manual follow-ups. Integration with Microsoft 365/Teams reduced duplicate storage and made co-authoring seamless. Security, audit trails, and retention policies strengthened our compliance posture. The trade-offs are mostly operational: designing fine-grained permissions takes care, very large vaults need performance tuning, and advanced admin work benefits from training. Overall, M-Files delivered measurable gains in productivity, quality, and audit readiness at a sensible total cost.

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### "Expensive, bad documentation, no debugging capability and bad support from the vendor" — 1.0/5

> **Avaliador Verificado** | *16 de fevereiro de 2017* | Segurança e investigações | Taxa de recomendação: 1.0/10
> 
> **Vantagens**: - Usefull user interface on the client side&#13;&#10;- Good basic structure
> 
> **Desvantagens**: - Expensive&#13;&#10;- Very bad support&#13;&#10;- Bad documentation&#13;&#10;- No usefull examples&#13;&#10;- Not self-explaining to the adminsitrator
> 
> We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.&#13;&#10;The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine\!&#13;&#10;What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.&#13;&#10;There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.&#13;&#10;There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support\!&#13;&#10;M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features\! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017\! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.&#13;&#10;Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed\! If somethin went wrong, it's not written there. Maaan\!&#13;&#10;The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...&#13;&#10;&#13;&#10;I hope this (view from the administration part) gives you a small impression of the daily work.&#13;&#10;&#13;&#10;M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope\!

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### "A powerfull tools for a great management of docs" — 4.0/5

> **Guibril** | *12 de novembro de 2025* | Importação e exportação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I like the ease of document research and the automatic management of versions, it is really efficient for daily use.
> 
> **Desvantagens**: The interface could be more modern, and some functionality requires time for adaptation. Moreover, today we need to have software more catchy.
> 
> My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams.

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### "The most secure way to share documents is with M-Files" — 5.0/5

> **Angela** | *9 de setembro de 2025* | Gestão da educação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Super easy while importing files into M-Files, including comments and much more. I can even invite Teaching Assistants to join document editing sessions.
> 
> **Desvantagens**: Documents with a lot of illustrations can slow down the editing process but that’s expected as far as my experience is concerned.
> 
> M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management tool.

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