Sobre o PRTG
O PRTG monitora sua rede sem interrupção para alertá-lo sobre problemas antes que eles se tornem emergências.
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Avaliações
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- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Ferramenta completa
Avaliado em 01/01/2023
Vantagens
Ferramenta atende a todas as nossas necessidades no que se refere a monitoramento de rede.
Desvantagens
Inicialmente complexo de entender e localizar as funções, depois de algum tempo usando fica mais fácil.
Resposta do Paessler GmbH
Dear Caio,
Thanks for sharing your review with us and the community!
Your Paessler Team
- Setor: Telecomunicações
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
PRTG makes diagnostic work easier
Avaliado em 29/05/2023
In the process of network management it is possible to encounter complex situations that are not...
In the process of network management it is possible to encounter complex situations that are not noticeable to the naked eye which makes conventional systems not easily detected but cause significant operational havoc, for similar cases it is necessary to have tools to support the support team capable of seeing what is not easily detectable and PRTG is one of those reliable tools and high capacity monitoring and detection of anomalies, this coupled with a professional IT team ensures a network of high capacity and stability for end users.
Vantagens
Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports created by users, some of these events went unnoticed to our sight because in the measurements (ping, traces) made to some of the strategic equipment provided results within the normal range, This demanded a lot of time in the detection of failures negatively affecting the SLA, when the pilot was made with PRTG and after several adjustments to the thresholds we were able to timely detect the variations which were not visible before, allowing us to recognize the beginning of a massive event; PRTG has very useful sensors that provide accurate metrics and with the help of protocols such as SNMP it is possible to communicate with remote equipment which facilitates our task.
Desvantagens
I have been using the tool for several years and I can say that there is always something to learn from PRTG, the learning curve to get the most out of it is notorious, although we have had staff who have experience using it which is an important support in our work, however, there is ample information where some doubts are clarified in measurements or implementation of remote probes and the configuration of thresholds.
Resposta do Paessler GmbH
Thank you for your detailed review. We appreciate your positive feedback on PRTG's ability to timely detect technical events and improve network infrastructure monitoring. We understand there may be a learning curve, but we're committed to providing support and addressing any doubts you have. Furthermore, we value your continued use of PRTG and encourage you to reach out to our support team for assistance.
Your Paessler Team
- Setor: Telecomunicações
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
My go-to monitoring solution for almost 10 years
Avaliado em 26/04/2022
I have been extremely happy with PRTG for the close to 10 years that I have used it. It has been...
I have been extremely happy with PRTG for the close to 10 years that I have used it. It has been extremely reliable, which is paramount for a tool you are using to monitor your entire network.
Vantagens
I love how easy it is to get rolled out and customized to work for pretty much anything with an IP Address. Real-time and historical data that is provided in PRTG is invaluable.
Desvantagens
While this is not necessarily it's intended purpose, the Syslog/SNMP sensors could use some work to make it easier to use them as a collector/trap for historical logs.
Razões para mudar para o PRTG
More polished product. Ease of use. Price. Cleaner interface. Recommendations from others.Resposta do Paessler GmbH
Dear Brock,
Thank you for leaving us this review. We are happy that you are enjoying PRTG and we love hearing about how you are using it.
Cheers,
Paessler AG
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Zero customer support / loyalty
Avaliado em 23/01/2020
I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little...
I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!
Vantagens
Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.
Desvantagens
Support, they don't provide much beyond an KB article or emails in the middle of the night.
Resposta do Paessler GmbH
We're sorry to hear about your frustration and that our support has not lived up to your expectations.
We always try to give you the best possible support in case of problems.
Kind regards,
Paessler AG
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
prtg monitoring
Avaliado em 07/12/2022
More than 5 years. monitoring (ISP infrastructure, Enterprise clients infrastructure)
More than 5 years. monitoring (ISP infrastructure, Enterprise clients infrastructure)
Vantagens
Intuitive management interface. Ease to integrate to your environment
Desvantagens
Price. But if you compare to other monitoring services, it is normal
Resposta do Paessler GmbH
Dear Vladimir,
We're happy that you're happy! Thanks for leaving us a review!
Have you already tried the new user interface? You can now use it in production environments.
Your Paessler Team
Perguntas frequentes sobre o PRTG
Abaixo estão algumas perguntas frequentes sobre o PRTG.P: Que tipo de planos o PRTG oferece?
O PRTG oferece os seguintes planos de pagamento:
- A partir de: US$ 2.149,00/ano
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o PRTG?
Os clientes habituais do PRTG são:
11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o PRTG está?
O PRTG está nos seguintes idiomas:
alemão, chinês, espanhol, francês, holandês, inglês, japonês, português, tcheco
P: O PRTG é compatível com dispositivos móveis?
O PRTG é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O PRTG se integra com quais outros aplicativos?
Não temos informações sobre quais integrações o PRTG oferece.
P: Que nível de suporte o PRTG oferece?
O PRTG oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para PRTG.
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- Ferramentas de Monitoramento de Redes
- Software de Gestão de Servidores
- Software para IoT
- Ferramentas de TI
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- Software para Data Center
- Software para Gestão e Monitoramento Remoto
- Software para IT, Servidor e Monitoramento de Rede
