Zoho Survey

Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys easily and quickly thanks to the different functionalities it offers and the different predefined templates it puts at my disposal that I can easily adapt to any particular need I have or according to the audience I want to target to collect specific information, I can also distribute the surveys easily and without complications in social networks or through personalized links and other media; we use Zoho survey especially to know and measure the satisfaction of our customers after interacting with the different functional business areas of our company; either by installation process of the contracted services, customer service when they want to resolve any concerns, technical support when they have any inconvenience in their services, among others. I like the way it complements with Zoho Sheet, since I can easily export the collected information and at the same timeI can analyze, which favors the decision making for the improvement of the deficiencies of our processes directly related to our customers.

We are using it for more than three years and during this time we have not experienced any failure or problem with its use, Zoho Survey is an excellent tool for creating surveys, it is flexible, efficient and easy to use that's why and being honest I have no negative comments to share.

User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.

Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.

Features which are most impactful:-

1) Simple and elegant UI.
2) Question branching.
3) Question Shuffling.
4) Response Validation.
5) Audio/Video/Image embedding.
6) Reporting, scheduling and export.

Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business process.

Just try it out and you will love it.

Yes, they can improve zoho survey. If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app.

There is nothing in the app which is difficult to use. Integration with my existing business process is always is easy.