---
description: Avaliações detalhadas do Close com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Close com produtos similares.
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title: Close - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Close](/software/91339/close-io)

# Close

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> Close é o sistema de gestão do relacionamento com o cliente (CRM, na sigla em inglês) de interação de vendas que ajuda PME a transformar mais leads em receita. Uma plataforma multicanal, Close permite enviar e-mails, realizar chamadas e enviar mensagens de texto para leads a partir da área de trabalho. Com ferramentas de produtividade, como lembretes de tarefas e o Power Dialer, é possível alcançar mais leads, acompanhar frequentemente e fechar mais negócios.
> 
> Conclusão: 164 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 164 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Elastic
- **Fundada**: 2013

## Contexto comercial

- **Preço inicial**: US$ 35,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular)
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Espanha, Estados Unidos, França, Itália, Japão, México, Portugal, Reino Unido, Índia

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Agendamento de compromissos
- Agendamento de tarefas
- Alertas/notificações
- Análise de dados de campanhas
- Análise de dados visual
- Análise de tendências de vendas
- Aplicativo móvel
- Armazenamento de documentos
- Arrastar e soltar
- Automatic Outbound Dialer
- Automatização de processos e fluxos de trabalho
- Automação de marketing
- Banco de dados de contatos
- Banco de dados do cliente
- Biblioteca de conteúdo
- CRM
- CRM Integration

## Integrações (85 no total)

- ActiveCampaign
- Airtable
- Allegrow
- Asana
- Bento
- Better Proposals
- Breeze
- Calendly
- ChatGPT
- Claude
- Clay
- Convin
- CozyRoc SSIS+ Components Suite
- Custify
- Customer.io

... e mais 70 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas VoIP](https://www.getapp.com.br/directory/107/voip/software)

## Categorias relacionadas

- [Sistemas VoIP](https://www.getapp.com.br/directory/107/voip/software)
- [Sistemas CRM](https://www.getapp.com.br/directory/230/crm/software)
- [Sistemas de Automação de Vendas](https://www.getapp.com.br/directory/338/sales-force-automation/software)
- [Software de Gestão de Leads](https://www.getapp.com.br/directory/339/lead-management/software)
- [Software de Dinamização de Vendas](https://www.getapp.com.br/directory/605/sales-enablement/software)

## Alternativas

1. [Zoho CRM](https://www.getapp.com.br/software/9908/zoho-crm) — 4.3/5 (6972 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.com.br/software/90378/salesforce) — 4.4/5 (18781 reviews)
3. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24100 reviews)
4. [Bitrix24](https://www.getapp.com.br/software/90602/bitrix24) — 4.2/5 (990 reviews)
5. [HubSpot Sales Hub](https://www.getapp.com.br/software/101107/hubspot-saleshub) — 4.5/5 (498 reviews)

## Avaliações

### "Great Sales Tracking Management" — 5.0/5

> **Jordan** | *14 de dezembro de 2018* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: My favorite thing about Close.io is the ability to add custom fields that help with reporting and overall ease of use. Also being able to call directly from the software and have the calls recorded and task creations are very simple.
> 
> **Desvantagens**: The user interface could use some improvement. The flow of things can sometimes get a little chaotic so creates extra time to learn the system.
> 
> Close.io is great for tracking leads and customer bases and the communication timeline as well.

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### "Works as promised" — 5.0/5

> **Samantha** | *11 de dezembro de 2018* | Transporte rodoviário e ferroviário | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company.
> 
> **Desvantagens**: I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing.
> 
> Close has been great and their customer support is really awesome.

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### "Good For A Small Sales Team, in The Early Days" — 3.0/5

> **Avaliador Verificado** | *7 de março de 2019* | Software | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: - really easy to use&#10;- stripped down to the bare minimum, not many tabs for the sales team to navigate&#10;- new email chain function is impractical as it's a manual task to set up for so few sales contacts&#10;- customer support a few years ago was bad but has improved greatly&#10;- price
> 
> **Desvantagens**: - hard to extract data in a meaningful way. The search functionality is quite rudimentary &#10;- data analysis is barely existent&#10;- insufficient tagging&#10;- feels like a doctored spreadsheet with nicer formatting but less usability
> 
> On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products.

-----

### "Has worked really well" — 5.0/5

> **Martin** | *27 de janeiro de 2016*
> 
> **Vantagens**: Fast and easy to set up. Great customer service. Transparent costs.
> 
> **Desvantagens**: Maybe I would like it to work better in mobile. But that's mainly for me and not for my sales team. But apart from that I can't fin any cons.
> 
> We run an online insurance comparison site in Colombia. We generate leads through our website that we have to close by phone and mail. A sales cycle is in average for around 20 days. Our requirements were:&#13;&#10;&#13;&#10;1.&#9;Scalable (Apt for Small and Medium Businesses)&#13;&#10;2.&#9;B2C focus&#13;&#10;3.&#9;Lead integration &#13;&#10;4.&#9;Mail integration&#13;&#10;5.&#9;Phone integration (including possibility to store calls)&#13;&#10;6.&#9;Easy to use&#13;&#10;7.&#9;Reminders &#13;&#10;8.&#9;Spanish would be a plus&#13;&#10;9.&#9;Good and fast ROI&#13;&#10;&#13;&#10;I studied 36 different options before making my choice and I demoed 6. My finalists were Pipedrive and Close.io. But I found Close.io being the better one. It's really fast and easy to use and very easy to adapt as we want. So far I'm very happy. The only things so far is that it's a little bit complicated to get a Colombian phone number but that's not Close.io's fault. It's because of the carriers here. The other was the Spanish but it wasn't sch a big problem since you can name many things yourself. It excelled in everything else. It also seems to be easy to export the day we decide to swith to another platform (if we do).

-----

### "Excellent - Would recommend to anyone building a sales team" — 5.0/5

> **Justin** | *9 de março de 2015*
> 
> **Vantagens**: History of interaction with customer, one touch communication, live help chat
> 
> **Desvantagens**: Managing inbound emails and email templates
> 
> I have tried out a handful of CRMs, and they all have their pros and cons.  I've found Close.io to be the best and most flexible CRM for our growing sales team (It has grown with us as our sales team tripled in size).  &#10;&#10;There are two things I particularly love: The first is the timeline / history of interaction with a customer.  It makes it super easy to quickly get caught up on a relationship with a client before talking to them.  When trying to close a deal or when a customer has a problem, this has been invaluable.  We have also connected Close.io to our support ticketing system, so I can track all communication (even non sales) that a customer has with our company which is a big help.  The second thing I really like is the one touch call / email.  It makes it extremely easy to communicate with the customers and saves me time. &#10;&#10;Although to be fair, there is also room for improvement.  It is a little bit challenging to manage your emails completely from Poll Everywhere as it's hard to track all inbound emails.  I also wish they would improve the way they organize their email templates.  After you have a few sales reps each with their own templates, the list can grow very quickly.&#10;&#10;Overall, the pros far outweigh the cons and I would definitely recommend Close.io to anyone looking for a CRM.

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