Sobre o Xola
O Xola é totalmente baseado na internet. Acesse as ferramentas de gestão empresarial em qualquer dispositivo, em qualquer lugar do mundo. Não há software para baixar ou atualizar e todos os seus dados são apoiados pelo poder da nuvem.
Oferece uma variedade de opções de preços flexíveis que fazem sentido para operadores turísticos de qualquer tamanho.
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Avaliações
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Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Entretenimento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use, fast responsive trouble shooting
Avaliado em 27/06/2020
The professional look, automated emails, easy to use customer facing links really set my business...
The professional look, automated emails, easy to use customer facing links really set my business apart from competitors as looking professional and organized.
Connectivity with 3rd party sites makes my life easier.
I use several 3rd party vendors and have to set up back end calendars on places like Viatour, Expedia and AirBnB experiences; these companies use booking software that is so cumbersome, redundant and/or incomplete its like using caveman software in comparison to the ease and speed of Xola's software. Its also easy for my employees to use, everyone gets it 1st time you show it to them.
Vantagens
The chat feature is indispensable, questions answered/problems solved on the spot. If the tech on chat can't fix or answer a question I get connected with someone who can solve the problem within 24 hours.
The updates are pretty much instant, if I make a change, its on my site immediately.
Desvantagens
I would like to be able to add more review links than just one on follow up emails.
Alternativas consideradas
BókunRazões para mudar para o Xola
Recommended by a friend.- Setor: Hotelaria
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Xola is great for tour and activity management
Avaliado em 26/11/2020
Xola is useful for us to collect and manage all bookings from a single platform with really low...
Xola is useful for us to collect and manage all bookings from a single platform with really low commision rates. So far we enjoy it a lot.
Vantagens
It is great to manage all our events at one place and accept bookings from all online distribution channels that we are present. Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
Desvantagens
Xola works definitely perfect for us, so far we haven't experienced any problem that deserves to be noted here. We are extremely satisfied with our experience with Xola Online booking System so far.
Razões para escolher o Xola
ResNexus was a better alternative in terms of the number of integrated booking platforms.Razões para mudar para o Xola
Online booking platfrom coverage of Xola was better then the others.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Excellent interface and usability but rigid in its features and customization
Avaliado em 03/05/2018
Easy to train staff, nice mobile features.
Easy to train staff, nice mobile features.
Vantagens
Easy to train staff on. If you can work an iPhone you can work on Xola.
Good mobile access for staff
Desvantagens
- Very little customization available for unique businesses
- Limited accounting reports that take heavy editing in Excel to get the needed information
- Organizes by customer email instead of name, can create major problems.
- Europe based support team so finding a time to connect with them can be tough
- No ability for Admin accounts to make edits or corrections to individual sales, especially frustrating on the accounting side.
- No archiving feature for product listings. So old products remain on all active inventory lists, becoming very cumbersome to search through.
- Easy software for small/medium sized companies, not good for larger companies
- Limited marketing features and hard to customize
- The biggest issue for us is limited reporting especially on the accounting side. For database software, that is a huge drawback. I should be able to create and run custom reports on all of the info in the system but your stuck with a rigid structure that you then have to edit and narrow down in Excel, taking lots of extra time. We won't be able to stay with Xola as we grow unless this feature improves.
Resposta do Xola
Hi Caitlin!
Thank you for the candid feedback. We really appreciate customers like you who give us the feedback like this so we can grow. I wanted to address your concerns and reach out to you over some of them as well. We have some new features that I believe your company will benefit from and I am going to make sure they are turned on for you and that you are aware of them. Our Support Team is based out of US as well as Europe so we can give 24 hour support. You can reach out via chat, email, or phone anytime of the day and there will be someone available to help. I look forward to connecting with you to talk over your feedback soon! -Jessica
- Setor: Ócio, viagens e turismo
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Just Use It.
Avaliado em 13/12/2019
Vantagens
The best software on the market for tour bookings and management. I’ve researched over 20 other competitors- don’t waste your time if you’re shopping around- get Xola.
Desvantagens
It doesnt have some of the nuances we would like to see, and they changed their booking layout in a way that I think is not an improvement. However, I think they will continue to make improvements
Resposta do Xola
Hi Lance,
Thanks so much for your kind review. We're glad to have your continued support and will continue to make improvements!
Cheers,
Sophie
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
This made my life so much easier
Avaliado em 11/12/2019
Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal...
Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal key strokes and everything automatically adjusts to our website is a life saver. And overall, the customer service is top notch.
Vantagens
The customization to suit the variety of needs for our little company. Once everything is plugged it only minimal administration is needed to keep everything flowing.
Desvantagens
The inability to not be able to make a tour private and only accessible via a password for guests.
Resposta do Xola
Jesse, we are so glad Xola has been useful for your business. Thank you for the feedback on private tours. We're always seeking to improve our product and service so your feedback is super useful!
Perguntas frequentes sobre o Xola
Abaixo estão algumas perguntas frequentes sobre o Xola.P: Que tipo de planos o Xola oferece?
O Xola oferece os seguintes planos de pagamento:
- A partir de: US$ 0,30
- Avaliação gratuita: Disponível
P: Quem costuma usar o Xola?
Os clientes habituais do Xola são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Xola está?
O Xola está nos seguintes idiomas:
espanhol, francês, inglês, japonês
P: O Xola é compatível com dispositivos móveis?
O Xola é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Xola se integra com quais outros aplicativos?
O Xola se integra com os seguintes aplicativos:
Constant Contact, Gmail, Google Ads, Google Analytics 360, Google Calendar, HubSpot CRM, Mailchimp, Meta for Business, Slack, Stripe, WordPress, Xero, Zapier, authorize.net
P: Que nível de suporte o Xola oferece?
O Xola oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
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