Checkfront

Sobre o Checkfront
O Checkfront é um sistema de reservas online que oferece suporte a vários recursos, entre eles:
Gestão centralizada de reservas
Estoque online Gestão de disponibilidade, tarifas sazonais, pacotes e promoções em um único lugar Gestão de acomodações, passeios, aluguéis e reservas de serviços profissionais
Integração contínua
Mantenha os clientes no site: o Checkfront pode ser integrado ao Wordpress, Joomla!, Drupal, Facebook e a sites independentes e ser estendido com a API aberta.
Processamento instantâneo de pagamentos
Chega de adivinhação nas reservas. Reservas seguras e sem comissão com pagamentos totais ou parciais.
Análise eficaz
Web analytics de classe empresarial que fornece informações detalhadas sobre o tráfego de reservas e a eficácia do marketing.
Ambiente na nuvem totalmente gerenciado
Não há software para manter, nem licenciamento por volume, taxas de hospedagem ou contratos de longo prazo.
Segurança líder no setor
Cada conta é protegida por SSL, inclui um banco de dados privado virtual e backups automatizados e é hospedada em uma instalação redundante de última geração.
Suporte que se preocupa com o cliente
O sistema integrado de emissão de tíquetes e o suporte telefônico prioritário ajudam sempre e onde for necessário.
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Avaliações
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- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Checkfront review by Cairns Holiday Homes
Avaliado em 13/02/2019
Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from...
Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations.
Vantagens
The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out.
Desvantagens
Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems.
So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Comprehensive system with good support
Avaliado em 29/06/2021
I have been very impressed that Checkfront has been able to manage all aspects of our reservation...
I have been very impressed that Checkfront has been able to manage all aspects of our reservation system (online booking, calendar, inventory, waiver forms and integration with our POS). We were able to switch from a paper/whiteboard whiteboard model to completely digital this year thanks to our Checkfront implementation and it has been a game changer. Support has been very good and makes all the difference with configuration questions and minor system issues.
Vantagens
I have an IT background and was able to install and configure this system mostly on my own. I needed help with a few more complex configuration questions but pretty impressive that a system this sophisticated can be setup by the end user. It is very flexible and powerful but this also means that setup can get quite involved.
Desvantagens
Reporting is a weakness with no custom reporting options. Ongoing development of the product is slow and currently with no transparency on the roadmap. They have promised to share more info on this though.
Alternativas consideradas
Peek ProRazões para mudar para o Checkfront
Square recommended Checkfront because of the tight integration.- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
This is the worst software I have ever used
Avaliado em 07/11/2022
Checkfront is, honestly and truly, the worst product I have ever used. Unfortunately our company...
Checkfront is, honestly and truly, the worst product I have ever used. Unfortunately our company requires it.I truly dislike every aspect of using Checkfront. As bad as it is for the customers and guides, the backend administrative side is even worse. Everything you'll want to do to set up tours will take at least three times as long as you expect. You'll be making frequent contact with customer service when the product fails. And even with all that work, it still lacks extremely basic functionality.
Vantagens
Customer service is generally helpful when the software or back end service fails. Unfortunately I need to use this a lot.
Desvantagens
The user interface and user experience is entirely nonsensical. The most basic, basic thing a guide needs is to check in guests on a tour. Checkfront doesn't even show the guide how many people are on the tour. It doesn't alphabetize the guests, so the guide has to search through a list of randomly sorted names every time a guest comes in. Many guides in our company have refused to use Checkfront at all, and simply don't check in the guests. Many customers show up on our tour without booking, because they said they couldn't figure out the Checkfront booking system. How many customers and how much money have we lost because of the Checkfront UI? We'll never know.
Resposta do Checkfront
Hi there,
We're sorry to hear you are having a frustrating experience and appreciate you bringing this to our attention. We take feedback seriously and are confident that our support team can help with most of the points you referenced.
We've recently attempted to get in touch with you - if you are interested in resolving these issues, please contact [email protected]. The anonymity of this review prevents us from being able to reach out directly.
Warmly,
Natalie @ Checkfront
- Setor: Entretenimento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Customizable reservation system
Avaliado em 29/06/2021
Very very good customer support team
Very very good customer support team
Vantagens
Checkfront allows us to customize our reservation system to fit our specific business needs
Desvantagens
There is a definite learning curve to using this product.
Alternativas consideradas
BookeoRazões para escolher o Checkfront
Xola changed their pricing structureSoftware anterior
XolaRazões para mudar para o Checkfront
A more professional appearance to our booking/reservation systemResposta do Checkfront
Hi Shane!
Thank you for your review :) We appreciate it!
Your feedback on getting started is going to be shared with our teams.
Thank you again for choosing Checkfront!
- Setor: Ócio, viagens e turismo
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Checkfront is the revolution for small/medium businesses, with an outstanding Customer Service...
Avaliado em 01/07/2021
Great, because even if not perfect Checkfront helps you improve your business and has the great...
Great, because even if not perfect Checkfront helps you improve your business and has the great quality to listen to their customers trying to help everyone with their own demands! this is priceless!
Vantagens
The flexibility. You are in the condition to bend the software depending on your demand. And this is great!
Another GREAT quality is not the software but relate to that and is the customer service. one of the best I even dealt with. every time you have a doubt they are responsive and always will help you at the best of their abilities to achieve your goal. is this an ENORMOUS quality!
Desvantagens
It's not totally optimized for a business like ours that sells cruise, there are software that give you the possibility to have a graphic visual of the boat with all the cabins. but Checkfront is young and I'm sure that in the future these features will be implemented!
Alternativas consideradas
FareHarborRazões para mudar para o Checkfront
because for small businesses software like FareHarbour is absolutely over expensive.Resposta do Checkfront
Hi Emanuel, thanks for your feedback.
We're glad you're enjoying the flexibility that Checkfront provides and that it has been easy to use thus far.
We'll be sure to pass on your feedback on the visual map booking option.
Once again, thanks for choosing Checkfront :)
Perguntas frequentes sobre o Checkfront
Abaixo estão algumas perguntas frequentes sobre o Checkfront.P: Que tipo de planos o Checkfront oferece?
O Checkfront oferece os seguintes planos de pagamento:
- A partir de: US$ 225,00/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Checkfront?
Os clientes habituais do Checkfront são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Checkfront está?
O Checkfront está nos seguintes idiomas:
alemão, chinês, dinamarquês, espanhol, finlandês, francês, holandês, inglês, irlandês, italiano, japonês, norueguês, polonês, português, russo, sueco, tailandês, turco, árabe
P: O Checkfront é compatível com dispositivos móveis?
O Checkfront é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Checkfront se integra com quais outros aplicativos?
O Checkfront se integra com os seguintes aplicativos:
2Checkout, Adyen, Braintree, Constant Contact, Drupal, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Drive, Google Maps, Google Workspace, Joomla, Mailchimp, Meta for Business, Nutshell, PayPal, QuickBooks Online, QuickBooks Online Advanced, RightSignature, Salesforce Sales Cloud, Slack, Square Point of Sale, Squarespace, Stripe, Twilio, WordPress, Worldpay for Enterprise, Xero, Zoho CRM, authorize.net
P: Que nível de suporte o Checkfront oferece?
O Checkfront oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
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