--- description: Avaliações detalhadas do Zoho Assist com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Zoho Assist com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.com.br/software/9913/zoho-assist Página: 1 / 56\ Próximo: [Próxima página](https://www.getapp.com.br/software/9913/zoho-assist?page=2) > Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. > > Conclusão: 1357 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 1357 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Fundada**: 1996 ## Contexto comercial - **Preço inicial**: ₹ 480,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Detalhes de preços**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbeheerde toegang - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, chinês, coreano, espanhol, francês, holandês, inglês, italiano, japonês, português, sueco - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208 ## Recursos - API - Acesso para Celular - Acesso remoto e monitoramento - Acesso sem supervisão - Agendamento - Alertas/notificações - Anotações - Autenticação - Backup e recuperação - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Captura de tela - Chat com vídeo - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Compartilhamento de tela com vários participantes - Compartilhamento de tela de celular - Compartilhamento de tela em tempo real ## Integrações (17 no total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... e mais 2 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) ## Categorias relacionadas - [Software ITSM](https://www.getapp.com.br/directory/292/it-service-management-itsm/software) - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) - [Software MSP](https://www.getapp.com.br/directory/645/managed-service-providers-msp/software) - [Software para Trabalho Remoto](https://www.getapp.com.br/directory/1699/remote-work/software) - [Software de Desktop Remoto](https://www.getapp.com.br/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer](https://www.getapp.com.br/software/90948/teamviewer) — 4.6/5 (11616 reviews) 2. [AnyDesk](https://www.getapp.com.br/software/120039/anydesk) — 4.6/5 (1775 reviews) 3. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24021 reviews) 4. [ISL Light](https://www.getapp.com.br/software/114883/isl-light) — 4.7/5 (779 reviews) 5. [Iperius Remote](https://www.getapp.com.br/software/2039655/iperius-remote) — 4.3/5 (227 reviews) ## Avaliações ### "Zoho Assist - no one else can beat it\!" — 5.0/5 > **Maxwell** | *18 de julho de 2025* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: - Lightning fast computer access - Unattended Access - Technical Support Remote - Troubleshooting and Remote Assistance - Streamlined Rollout - Advanced User Controls - Similar to Bomgar - Advanced Access to Wake Up, Power On, etc.... > > **Desvantagens**: No cons at all\! Even the price is affordable and over the last 2 years I have had no access issues or delays in connecting. > > I have been thoroughly impressed by Zoho Assist’s seamless remote-access capabilities. From the moment I initiated my first session, I experienced lightning-fast connections and an intuitive interface that made navigating between multiple computers effortless. Whether providing IT support to colleagues across different locations or accessing critical files on a distant workstation, Zoho Assist delivered unparalleled responsiveness and stability. Its streamlined setup process meant less time troubleshooting and more time resolving issues—boosting both my productivity and overall client satisfaction. Beyond its speed, Zoho Assist offers a suite of advanced features that elevate remote collaboration to a new standard of professionalism. Secure file transfers, unattended access, and comprehensive session reporting ensure that every support interaction is not only efficient but also fully auditable. The platform’s robust encryption protocols and customizable security settings give me absolute confidence when handling sensitive data or conducting high-stakes troubleshooting. In all my years of using remote-support tools, Zoho Assist stands out for its combination of performance, reliability, and feature richness—making it an indispensable asset for any organization seeking top-tier remote access solutions. ----- ### "Amazing amazing amazing\!" — 5.0/5 > **Theodore** | *24 de dezembro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: i USEd teamviewer for years, but this version of zoho assist is much more affordable, and does a better job of tracking and making it easier to bill the customers > > **Desvantagens**: I wish there was a delete button, but I found it. It is under the device settings. That was nice - the AI found it for me. > > one of the best software i have ever used i would recommend it to everyone i know and i have helped others get involved. ----- ### "Unattended Access" — 5.0/5 > **mayur** | *5 de janeiro de 2026* | Contabilidade | Taxa de recomendação: 9.0/10 > > **Vantagens**: What I like most about Zoho Assist is its secure connection and cost-effective pricing. It feels reliable when accessing systems remotely. Overall, it’s a practical and affordable solution for remote access needs > > **Desvantagens**: While using Zoho Assist, the remote PC becomes inaccessible to other users during the session, and the system needs to remain idle. I was actually looking for a VPN-like access where anybody could continue working without interrupting the remote session. > > Zoho Assist offers good value for money, especially for unattended remote access. The interface is simple and easy to use, even for non-technical users. Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely. Customer support is responsive and helpful. Occasionally, there are minor connection issues or small bugs, but nothing critical. Overall, it’s a reliable tool for day-to-day remote support and access ----- ### "Zoho review" — 3.0/5 > **Patricia** | *25 de janeiro de 2025* | Contabilidade | Taxa de recomendação: 3.0/10 > > **Vantagens**: That I could work on a return and when I get to office its ready to print or whatever needs done > > **Desvantagens**: I have to leave my computer on at office > > Fair to Good I like that i actually login to the program I am using ----- ### "Reliable Remote Support" — 4.0/5 > **Avaliador Verificado** | *9 de dezembro de 2025* | Hospitais e Saúde | Taxa de recomendação: 8.0/10 > > **Vantagens**: Zoho Assist has been reliable and easy to use for our internal IT team supporting multiple clinic locations. The remote connection loads quickly, even at sites with limited bandwidth, and the interface is straightforward for technicians. File transfer, multi-monitor support, and unattended access all work smoothly and help us resolve issues faster. It integrates well into our workflow and saves time during busy clinic hours. > > **Desvantagens**: Occasionally, sessions can take a moment to initialize depending on the workstation, and the browser-based launches sometimes require a refresh. > > Zoho Assist has been a dependable tool for our IT department. We support hundreds of users across several clinics, and being able to remotely assist staff quickly is essential. Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly. The platform is stable, simple to use, and fits well into our workflow. ----- Página: 1 / 56\ Próximo: [Próxima página](https://www.getapp.com.br/software/9913/zoho-assist?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/9913/zoho-assist) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados