--- description: Avaliações detalhadas do Zoho Assist com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Zoho Assist com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.com.br/software/9913/zoho-assist Página: 1 / 56\ Próximo: [Próxima página](https://www.getapp.com.br/software/9913/zoho-assist?page=2) > Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. > > Conclusão: 1374 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 1374 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Fundada**: 1996 ## Contexto comercial - **Preço inicial**: ₹ 480,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Detalhes de preços**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbeheerde toegang - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, chinês, coreano, espanhol, francês, holandês, inglês, italiano, japonês, português, sueco - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208 ## Recursos - API - Acesso para Celular - Acesso remoto e monitoramento - Acesso sem supervisão - Agendamento - Alertas/notificações - Anotações - Autenticação - Backup e recuperação - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Captura de tela - Chat com vídeo - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Compartilhamento de tela com vários participantes - Compartilhamento de tela de celular - Compartilhamento de tela em tempo real ## Integrações (17 no total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... e mais 2 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) ## Categorias relacionadas - [Software ITSM](https://www.getapp.com.br/directory/292/it-service-management-itsm/software) - [Programas de Assistência Remota](https://www.getapp.com.br/directory/563/remote-support/software) - [Software MSP](https://www.getapp.com.br/directory/645/managed-service-providers-msp/software) - [Software para Trabalho Remoto](https://www.getapp.com.br/directory/1699/remote-work/software) - [Software de Desktop Remoto](https://www.getapp.com.br/directory/1731/remote-desktop/software) ## Alternativas 1. 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Even the price is affordable and over the last 2 years I have had no access issues or delays in connecting. > > I have been thoroughly impressed by Zoho Assist’s seamless remote-access capabilities. From the moment I initiated my first session, I experienced lightning-fast connections and an intuitive interface that made navigating between multiple computers effortless. Whether providing IT support to colleagues across different locations or accessing critical files on a distant workstation, Zoho Assist delivered unparalleled responsiveness and stability. Its streamlined setup process meant less time troubleshooting and more time resolving issues—boosting both my productivity and overall client satisfaction. Beyond its speed, Zoho Assist offers a suite of advanced features that elevate remote collaboration to a new standard of professionalism. Secure file transfers, unattended access, and comprehensive session reporting ensure that every support interaction is not only efficient but also fully auditable. The platform’s robust encryption protocols and customizable security settings give me absolute confidence when handling sensitive data or conducting high-stakes troubleshooting. In all my years of using remote-support tools, Zoho Assist stands out for its combination of performance, reliability, and feature richness—making it an indispensable asset for any organization seeking top-tier remote access solutions. ----- ### "TOP Unattended Access software" — 5.0/5 > **Mario** | *11 de março de 2026* | Logística e cadeia de fornecimento | Taxa de recomendação: 10.0/10 > > **Vantagens**: Performance \& Usability The Ease of Use is one of its strongest suits; the interface is intuitive, allowing for a near-zero learning curve. This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes. Remote Capabilities \& Reliability The Remote Access feature is incredibly stable. While many platforms struggle with Connection Issues, I’ve found this one to be remarkably resilient even on lower bandwidth. When minor Bugs and Issues do arise—as they do with any complex software—they are usually patched quickly and don't interfere with the core experience. Support \& Investment The Customer Support team deserves a special mention. They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is unbeatable. It is a smart investment for anyone looking to streamline their operations. > > **Desvantagens**: Sometimes renaming devices and creating groups can be a bit cumbersome, as can creating groups, since you have to go to separate and different sections. > > I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances power with simplicity, this is it. ----- ### "Zoho review" — 3.0/5 > **Patricia** | *25 de janeiro de 2025* | Contabilidade | Taxa de recomendação: 3.0/10 > > **Vantagens**: That I could work on a return and when I get to office its ready to print or whatever needs done > > **Desvantagens**: I have to leave my computer on at office > > Fair to Good I like that i actually login to the program I am using ----- ### "Reliable Remote Support" — 4.0/5 > **Avaliador Verificado** | *9 de dezembro de 2025* | Hospitais e Saúde | Taxa de recomendação: 8.0/10 > > **Vantagens**: Zoho Assist has been reliable and easy to use for our internal IT team supporting multiple clinic locations. The remote connection loads quickly, even at sites with limited bandwidth, and the interface is straightforward for technicians. File transfer, multi-monitor support, and unattended access all work smoothly and help us resolve issues faster. It integrates well into our workflow and saves time during busy clinic hours. > > **Desvantagens**: Occasionally, sessions can take a moment to initialize depending on the workstation, and the browser-based launches sometimes require a refresh. > > Zoho Assist has been a dependable tool for our IT department. We support hundreds of users across several clinics, and being able to remotely assist staff quickly is essential. Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly. The platform is stable, simple to use, and fits well into our workflow. ----- ### "Great for work" — 5.0/5 > **Srdjan** | *11 de fevereiro de 2026* | Serviços financeiros | Taxa de recomendação: 9.0/10 > > **Vantagens**: I like this software because it is easy to use. It has feature that it works after restart. I like that it support Windows, MacOS and Linux. > > **Desvantagens**: It has some bug after elevate to admin mode with resolution in Windows. That would be a think which I would like to be improved. > > It is good software, overall I like it. I see that you constantly have improvements and that I like. ----- Página: 1 / 56\ Próximo: [Próxima página](https://www.getapp.com.br/software/9913/zoho-assist?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/9913/zoho-assist) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados